• Director of e-Commerce

    Insight Global (Coppell, TX)


    Job Description

    Insight Global is looking for a Director of e-Commerce on behalf of one of the world's leading casual dining restaurant companies with over 1600 global restaurants. The Director of e-Commerce and Engineering drives the development and optimization of e-commerce platforms for Chili’s and Maggiano’s focusing on delivering a seamless guest experience and revenue growth.

    Your Key Job Functions

    • Lead, mentor, and grow a high performing team of software engineers, providing technical guidance and fostering a collaborative and results oriented culture.

    • Develop and execute the ecommerce, loyalty, and CRM platform strategy

    • Oversee the technical design and development of the ecommerce platforming, ensuring scalability, reliability, and security to handle high volume traffic.

    • Collaborate with product management to define technical requirements and delivery dates for new features and enhancements

    • Ensure best practices in software development, including code quality, testing and deployment processes.

    • Define performance metrics and success criteria for ecommerce engineering projects, ensuring high quality deliverables and efficient team operation.

     

    Continuously monitor the performance, uptime, and speed of the ecommerce and loyalty platforms

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

    Skills and Requirements

    • Experience within a Director or Sr Manager level role

    • Background within Software Development, with a strong technical foundation in Node.js, React, React Native, CI/CD

    • 5+ years of experience leading software teams, with a proven track record of meeting commitments and delivering high quality software.

    • Experience within a Director level role

    • Experience writing eCommerce for retailer or restaurant company

    • Extensive experience in building and scaling ecommerce platforms

    • Experience with agile development methodologies

    • Bachelor’s degree in computer science, Engineering or similar field

    • Experience with cloud computing services - AWS and GCP

    • Experience working collaboratively with Product Teams

    Exceptional interpersonal, writing, and communication skills, with the ability to influence and inspire at all levels

    • Loyalty platform experience · Familiarity with restaurant technology

    • Experience with budgets and/or company financials; completing audits on projects to understand bandwidth and capabilities