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Network Tools and Automation Architect

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.

We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Get to know the business

At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include enterprise architecture, software and systems engineering, cybersecurity, and technology risk and compliance.

About the role

With the convergence of cloud, network and security technologies, The Network Operational Tooling and Automation Architect will be responsible for leading the design, development, and implementation of capabilities to optimize end user experience, performance, scalability, observability and reliability of complex network infrastructures through modern tooling and automation. This role requires deep expertise in next generation cloud managed AIOps solutions such as Juniper Mist, Palo Alto ADEM and overall highly proficient in network automation frameworks, scripting, and orchestration tools.

This leader will work side by side with network engineering to deploy the operational stack needed to support AIG’s ongoing global network and security modernization program and enable operation’s needs in areas such as network provisioning, operations, performance management, monitoring, and troubleshooting uniformly across the enterprise branch, data center and cloud environments.

Responsibilities

+ Design, develop, and enforce enterprise-wide network automation standards, blueprints, and infrastructure-as-code (IaC) methodologies that align with organizational digital transformation initiatives and industry best practices.

+ Serve as the principal architect for the network automation strategy, working directly with leadership to develop multi-year roadmaps that balance tactical improvements with strategic objectives.

+ Lead network architecture evolution to meet the organization's business needs, ensuring that automation capabilities are embedded into architectural decisions from inception rather than retrofitted.

+ Develop and optimize sophisticated automation workflows using Python, Ansible, Terraform, and other automation tools, working with SDN controllers and network fabrics while implementing modern software development practices including code reviews, unit testing, and documentation.

+ Design and implement comprehensive network state validation frameworks that perform pre- and post-change verification, configuration drift detection, and automated remediation for non-compliant network elements.

+ Collaborate with network architects, security teams, and infrastructure specialists to build scalable automation solutions that enable intent-based networking, self-healing architectures, and zero-touch provisioning capabilities across diverse technology domains.

+ Develop comprehensive APIs and integration frameworks that enable other technology teams to programmatically request and consume network services in alignment with modern DevOps practices.

+ Establish comprehensive automation governance frameworks, implementing CI/CD pipelines for network configuration changes with appropriate controls for testing, validation, approvals, and rollback capabilities.

+ Leverage advanced telemetry and AI-driven analytics for proactive network optimization, capacity planning, and anomaly detection, creating self-optimizing network systems where possible.

+ Develop and enforce network automation coding standards, documentation standards and reusable module libraries that promote consistency and quality across automation initiatives.

+ Build advanced network automation frameworks using industry-leading practices, tools, and methodologies that enable continuous deployment capabilities while maintaining network stability and security.

+ Perform comprehensive analysis of existing network infrastructure, identifying automation opportunities, technical debt, and architectural improvements that can enhance performance, reliability, and operational efficiency.

+ Continuously evaluate emerging network automation technologies, orchestration platforms, and infrastructure solutions, providing executive-level recommendations on strategic technology investments.

+ Develop proof-of-concept implementations for promising network automation technologies, quantifying potential benefits, identifying integration challenges, and creating implementation roadmaps.

+ Serve as the principal subject matter expert for all network automation activities across Network Services, providing technical guidance, architectural reviews, and decision support to project teams and leadership.

+ Mentor junior engineers and operations staff on network automation best practices, programming techniques, and architectural principles, creating formalized learning pathways and competency development frameworks.

Requirements

+ Bachelor’s degree in information technology, Computer Science, or related field

+ 10+ years of experience in enterprise networking.

+ 7+ years of experience with network automation technologies.

+ Cisco, Juniper and Network DevNet certifications a plus.

+ Deep expertise in Python, Ansible, Terraform, APIs, and network automation, with demonstrated ability to develop complex, production-grade automation solutions.

+ Experience with Nautobot, HP Network Automation (HPNA), Juniper Mist, Palo Alto ADEM, Ansible Tower and ServiceNow implementations.

+ Advanced proficiency with network source-of-truth platforms including Nautobot, NetBox, with experience implementing GitOps workflows for network infrastructure.

+ Comprehensive knowledge of modern networking protocols and technologies and advanced overlay technologies with ability to automate complex multi-protocol environments.

+ Expert proficiency with modern CI/CD pipelines and DevOps methodologies including Jenkins, GitLab CI, GitHub Actions for network automation code deployment and validation

+ Comprehensive experience with telemetry and observability systems for large-scale network performance monitoring

+ Advanced knowledge of event correlation platforms, AIOps tools, and predictive analytics frameworks for network optimization and automated remediation

+ Ability to architect complex automated testing frameworks for network configurations, including pre-deployment validation, post-deployment verification, and automated rollback mechanisms

+ Experience developing custom network automation dashboards and visualization tools for executive reporting and operational metrics

+ Excellent communication skills and ability to translate technical concepts and architecture to stakeholders of varying technical backgrounds.

For positions based in New Jersey, the base salary range is $138,000 - $160,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. A summary of benefits can be viewed here: 2025 Benefits Summary

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [email protected].

AIG reserves the right to conduct a criminal background check, tailored to the requirements of a job, after a conditional employment offer is made. Unless otherwise required by law, AIG does not automatically exclude any applicant with a criminal conviction for a job or class or jobs. For more information about Philadelphia law specifically, copy and paste the following link within your browser: http://www.phila.gov/HumanRelations/PDF/BTB%20POSTER%20FINAL\_3-9-16.pdf

Functional Area:

IT - Information Technology

AIG GLOBAL OPERATIONS, INC.