"Alerted.org

Description

Program Manager, Energy Efficiency

Hybrid - candidates must be located in Kansas City Metropolitan Area (Kansas / Missouri) strongly preferred

Ready to make a difference?

Are you passionate about sustainability and making a real impact in communities? Join our team as a **Program Manager, Energy Efficiency** and help deliver residential utility programs that reduce energy use and lower bills—especially for underserved and disadvantaged communities.

The selected candidate will manage the planning and execution of our Energy Efficiency programs in the Midwest. As a **Program Manager,** you will collaborate with implementation teams to ensure high-quality installations and exceptional customer service; oversee program delivery across operations, customer engagement, client communications, and quality assurance; manage subcontractors and drive operational efficiency; and build strong relationships with trade allies and community stakeholders aligned with energy efficiency goals.

Why you will love working here

+ **Quality of life:** Flexible workplace arrangements, work-life balance, employee wellbeing programs

+ **Investment in the community:** Donation matching, volunteer opportunities

+ **Investment in you:** Education Reimbursement, Retirement Planning, 401k matching, Mentorship Programs, Free access to professional development resources such LinkedIn Learning

+ **Any many, many more** *Ask your recruiter for more details!

What you will be doing:

+ Overall management of energy efficiency program performance, including internal operations, customer engagement, client communications, and quality assurance.

+ Monitor performance and drive operational efficiency to meet program goals.

+ Manage subcontractors, establish milestones and monitor adherence to program plans and schedules, identify program problems and develop solutions

+ Coordinate cross-functional teams, program costs and budgets, and monthly performance forecasting

+ Coordinate with client and other stakeholders to ensure all program objectives are met, and adjust as needed

+ Build and maintain relationships with trade allies and community stakeholders aligned with energy efficiency initiatives.

+ Build industry relationships, provide insights to ensure that programs run efficiently and effectively and constantly respond to changing market conditions

+ Analyze market trends and technologies to enhance deployment opportunities for program advancement

+ Collaborate with regional and national ICF teams to provide national cohesiveness and bring efficiency & best practices to energy efficiency programs in Missouri.

+ The development and documentation of program SOPs, process flows and workflow diagrams to ensure efficiency and consistency

+ This is a hybrid position with a requirement to be in the local MO ICF office 1 - 2 times a week as well as limited travel

What we need you to have (minimum qualifications):  

+ Bachelor's degree in Business, Environmental Sciences, Energy or related discipline (or applicants can substitute one year of related experience for one year of education)

+ 5+ years of professional experience in energy, consulting, program/project management and/or related experience

+ Must be able to pass a background check, have a valid driver’s license, and successfully pass a Motor Vehicle Records (MVR) check and drug screening.

What we would like you to have (preferred qualifications): 

+ Understanding of HVAC systems, energy efficiency measures, and building performance

+ Previous Sales or Outreach experience, specifically with HVAC residential customers and contractors

+ Experience and knowledge of residential energy efficiency

+ Certified Energy Manager or BPI credentials

Professional skills you will use:

+ Strong communication skills with a customer-first mindset, exceptional attention to detail, and excellent time management skills.

+ Experience with Microsoft Office Suite (PowerPoint, Word, Teams, Excel, and Outlook)

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO (https://www.icf.com/legal/equal-employment-opportunity) policy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email  [email protected]  and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about  workplace discrimination righ t s or our benefit offerings which are included in the  Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at  [email protected] . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

**Pay Range** - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$81,094.00 - $137,860.00

Kansas City, MO (MO08)