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Job Description

Insight Global is looking for a BI Data Analyst to support one of our clients local to Richmond, VA. Support the development of Power BI dashboards, translate business requirements into data solutions, and provide analytical support across departments. This role involves close collaboration with stakeholders to deliver impactful reports, provide data insights, respond to BI service requests, and contribute to documentation of data sources and logic. The ideal candidate will have a solid foundation in Power BI, SQL skills, and a passion for improving data transparency and decision-making across the organization. Preferred salary range is ideally $80,000/year to $100,00/year.

ESSENTIAL FUNCTIONS

40% of Job: Business Analysis & Requirement Translation

• Partner with business users to gather and understand reporting and data needs.

• Translate business requirements into actionable BI solutions.

• Identify opportunities for new KPIs, metrics, and data-driven decision-making.

• Perform ad hoc analysis to support strategic initiatives.

30% of Job: Power BI Report Development

• Design, build, and maintain visually compelling Power BI dashboards and reports.

• Collaborate with stakeholders to understand reporting needs and deliver impactful solutions.

• Utilize DAX and Power Query (M) to create dynamic data models and calculations.

20% of Job: Service Ticket Handling & Problem-Solving

• Respond to BI-related service tickets (e.g., data corrections, dashboard updates).

• Troubleshoot and resolve user issues while ensuring high service quality.

• Gain deeper business understanding through ongoing support interactions.

10% of Job: Documentation & Knowledge Management

• Help create and maintain documentation on data sources, report logic, and usage.

• Support documentation efforts for the current data landscape and governance.

• Contribute to internal wikis, FAQs, and data catalogs for team knowledge sharing.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Minimum 2 years of experience in BI development or data analysis

Strong proficiency in Power BI (including DAX and Power Query).

Basic to intermediate SQL skills for querying and data validation

Proven experience translating business needs into effective BI solutions

Comfortable managing BI service tickets and ad hoc user requests

Python analysis and visualization

Experience with tools like SharePoint or Confluence

Familiarity with ticketing systems (e.g., Zendesk, Jira)

Education: Bachelor's Degree in Computer Science, Information Systems, Data Analytics, Business Administration (with a technology focus), or a related field Preferred Certifications: Power BI, Azure Data Engineering, or project management (e.g., PMP)