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Pre-Arrangement Advisors are responsible for generating sales thru company-provided leads from multiple channels. Our primary focus is in-person meetings with families and preplanning seminars regarding prearranging. We also have the ability to sell remotely when necessary, and the Company will provide necessary telecommunication platforms to the Pre-Arrangement Advisors.

Pre-Arrangement Advisor Gold (SD)

JOB RESPONSIBILITIES

+ Convert Company provided leads into sales.

+ Maintain a network of customers from Company provided leads.

+ Builds and maintains a network of sources from which to identify new sales leads.

+ Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.

+ Demonstrates the functions and utility of products or services to customers based on their needs.

+ Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.

+ Daily use of SalesForce or applicable CRM system.

+ Attend daily/ weekly/monthly calls, training, call blocks, floor time in the office or home.

+ Report daily, weekly, monthly sales and appointments to Sales Manager

+ Comply with industry compliance during the entire sales process

+ Other responsibilities as assigned.

MINIMUM** **Requirements

Education

+ High school diploma or Equivalent

Certification/License

+ Appropriate Funeral Director License in Specific States Only

+ First 30 days of employment complete PAA Curriculum Certification Dignity University

Experience

+ 2-5 years of Business to Consumer, Inside Homes/Remote Sales experience (preferred but not required)

+ 1-2 years of industry experience (preferred but not required)

+ 3-5 years in transferable experience

Knowledge, Skills and Abilities

+ Exceptional level of professionalism

+ Strong telephone, interpersonal and communications skills

+ High level of compassion and integrity

+ Strong “one call/visit close” ability

+ Must be able to multi task, set priorities and manage appointments

+ Experience with in-home and/or seminar based sales preferred

+ Proficient computer skills required, with experience working on a tablet preferred

+ Independent, self-reliant, and self-motivated

+ Excellent Customer Service Skills.

+ Conveys information clearly and concisely in written and spoken communication

+ Resolves problems and provides solutions to customers in a timely manner

+ Time management and organizational skills

+ Entry level Microsoft Office Suite (Word, Excel, Outlook)

+ Reliable transportation

+ Own a Cellphone

Work CONDITIONS

When considering the work hours associated with this job, the following factors may apply:

Work Environment

+ Work indoors and outdoors during all seasons and weather conditions

+ Limited amount of local and/or multiple location traveling

+ Traveling to customer’s homes and local Business

+ Business casual attire is required when in contact with customers.

Work Postures

+ Frequent, continuous periods of time standing

+ Sitting continuously for many hours per day

+ May required climbing stairs to access buildings frequently

Physical Demands

+ Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers, IPads, and phone usage

+ Move, push and pull up to 25 lbs.

+ Driving to and from appointments

Work Hours

+ This outside sales position may require varied work hours depending on customer needs.

+ Travel locally with the distance varying depending on the market.

Postal Code: 33173

Category (Portal Searching): Sales

Job Location: US-FL - Miami

Job Profile ID: N00118

Time Type: Full time

Location Name: Neptune Society - Miami