"Alerted.org

Overview

**Job Location:** Louis Armstrong New Orleans International Airport

Job Summary Details:

The Dispatcher receives assistance requests from clients and customers, and assigns individuals and teams to respond to those requests.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Frontline\_v2\_English\_9.5.24.pdf) | (Programa de Beneficios de ABM)

Basic Qualifications:

• Must be 18 years of age or older

• No high school diploma, GED or college degree required.

• No experience required and on the job training provided.

Preferred Qualifications:

• One (1) year of prior multi-line reception experience or dispatching experience preferred

Responsibilities:

+ Coordinate and manage the efficient flow of taxis and drivers.

+ Receive calls, determine the suitable taxi availability, and direct taxis to customer locations.

+ Communicate with dispatch staff to arrange for taxis to be dispatched immediately or at a specified time.

+ Manage dispatching operations such as making sure vehicles have gas and oil to keep them running.

+ Track taxi activity to ensure that vehicles are dispatched in accordance with local laws and regulations.

+ Coordinate with taxi companies to provide service to special events and conventions.

+ Maintain communication with taxi drivers to ensure they reach customers quickly or punctually.

+ Track driver activity to ensure they take efficient routes and follow all traffic laws and regulations.

+ Use modern routing software in order to develop, alter, and optimize delivery routes.

+ Effectively communicate and serve as the liaison between drivers and customers.

+ Remain agile and ready to handle sudden route changes or delivery issues.

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88N, 92A, LS, YN, 0411, 3531, 2T1X1, 2T2X1

REQNUMBER: 131473

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.