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Description

The Opportunity

Program Director - System Quality and Safety Program Operations

TheProgram Director - System Quality and Safety Operations (PD) is a key member of the UCHealth system-level quality and safety team. This role will work very closely with program senior leadership and is responsible for the administration and coordination of quality and safety program functions at the system level, including but not limited to maintaining and updating program processes and procedures, optimizing committee structures and function, project managing system-level improvement efforts for large quality and safety priority initiatives, facilitating vertical alignment of quality program across UCHealth's continuum, and collaborating with organizational leaders across multiple disciplines, levels and regions to ensure solid lines of communication and connectivity.

Reporting Relationships

Reports to: UCHealth System Chief Quality Officer

Specific Responsibilities

+ Works closely with Quality and Safety program leadership to ensure smooth and effective program operations including but not limited to collecting and managing materials for system and Board level committees, communications and deliverables; collating and maintaining program documents, processes and procedures; facilitating coordination and alignment of work across program functions and geography

+ Provides project management for large, complex, system-level improvement initiatives

+ Serves as a liaison and informational conduit between Quality and Safety and its key stakeholders (eg. hospital and regional leadership, physicians and APPs, nursing, operations, etc.)

+ Helps coordinate and support Quality and Safety week activities

+ Identifies opportunities to improve workflows, processes and efficiency with the quality and safety function

+ Collects and collates materials for annual reports, manages timeline for assembly and distribution

+ Helps develop and maintain program budget.

Candidate Qualifications

The culture at UCHealth is collaborative and results driven. Each member has high expectations for themselves and their colleagues, and is willing to hold themselves and others accountable within the context of a Just Culture framework. This individual will be joining a high performing, fast-paced team and, as such, we have outlined characteristics that describe the ideal candidate for the Program Director - System Quality and Safety Operations (PD) role.

Successful candidates will be comfortable working in a fast-paced academic organization. They will exude integrity, honesty, respect, trust, authenticity and high ethical standards and serve in a supportive, open and direct manner. Exceptional communication skills, both verbal and written, are a must.

The successful candidate will meet the following requirements:

+ Bachelor's Degree in health care administration, business, nursing or other healthcare of clinically-related field, advanced degree preferred (Master's in Business or Healthcare administration or equivalent)

+ 5 years of relevant healthcare experience

+ 2 years of project management or performance improvement experience, preferable related to quality and safety

Qualifications, Skills and Traits

+ Exceptional written and verbal communication skills, critical thinking and organizational skills are key competencies. Candidates should be able to work in a complex, highly matrixed, fast-paced environment with minimal supervision.

+ Strong ability to lead by influence and manage through change, with a solid understanding of and ability to apply change management strategies.

+ Must be able to lead and support continuous process improvement, utilizing benchmarked data (where possible), trend analysis and other mechanisms to achieve excellence while creating value.

+ Demonstrated ability to build relationships, credibility and trust across multiple disciplines and organizational levels

+ High level of comfort interacting with all strata of the organization from Board and C-Suite to clinical and front line staff.

Pay: $108,846 - $174,158 annual base pay. Pay is dependent on applicant's relevant experience

We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives.

UCHealth invests in its Workforce.

UCHealth offers an Annual Incentive Bonus to recognize employee's contributions to our success in quality, patient experience, organizational growth, and financial goals.

UCHealth offers their employees a competitive and comprehensive total rewards package (benefit eligibility is based off of FTE status):

+ Medical, dental and vision coverage including coverage for eligible dependents

+ 403(b) with employer matching contributions

+ Time away from work: paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI)

+ Employer-paid basic life and accidental death and dismemberment coverage with buy-up coverage options

+ Employer paid short term disability and long-term disability with buy-up coverage options

+ Wellness benefits

+ Full suite of voluntary benefits such as flexible spending accounts for health care and dependent care, health savings accounts (available with HD/HSA medical plan only), identity theft protection, pet insurance, and employee discount programs

+ Education benefits for employees, including the opportunity to be eligible for 100% of tuition, books and fees paid for by UCHealth for specific educational degrees. Other programs may qualify for up to $5,250 pre-paid by UCHealth or in the form of tuition reimbursement each calendar year

Loan Repayment:

+ UCHealth is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program! UCHealth provides employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness through Savi.

UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.

UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law. UCHealth does not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.

Who We Are (uchealth.org)