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Technology Portfolio Manager

Salary

$88,774.40 - $124,966.40 Annually

Location

Tacoma, WA

Job Type

Non-Classified

Remote Employment

Flexible/Hybrid

Job Number

P0160-25D

Department

Power

Division

Power - Utility Technology Services

Opening Date

09/24/2025

Closing Date

10/8/2025 5:00 PM Pacific

+ Description

+ Benefits

+ Questions

Position Description

Tacoma Power is looking for our next Technology Portfolio Manager to join the Utility Technology Services (UTS) Project Management Office team! The role is classified as Business Services Analyst. Our team provides project and portfolio support to approved capital technology projects, as well as support to team-based maturity and project administrative activities.

The Portfolio Manager responsibilities include UTS-wide initiative/portfolio management and coordination, and management and executive governance engagement. This role is a key contributor within the Capital portfolio/projects, UTS wide portfolios/initiatives, including the intake, development, planning and ongoing updates of initiatives and presentation to management/executive governance boards and steering committees. As a key contributor and reviewer in the development of (capital) project budget development, you will are a member of Tacoma Power’s Capital Steering Committee, assisting and participating in the development of the technology capital budget.

In addition, this position directly manages UTS-wide staff augmentation contracts, vendors, and contracted resources; to include direct supervision, management, work assignment and coaching to assigned contracted employees.

Essential Duties:

+ Lead and drive the management of the UTS technology capital portfolio. This includes responsibility of projects and portfolio during the intake and ingestion stages of the project lifecycle, providing handoff to project management as projects are approved, ensuring and coordinating baseline monthly updates of initiatives, and the monthly Capital portfolio report-out (of aggregating and analyzing project information and portfolio metrics).

+ Responsible to ensure ongoing monthly updates of UTS-wide initiatives and non-capital portfolios (e.g., Business Unit Goals, O&M Initiatives, A&R Initiatives, etc.) are coordinated, completed/developed, aggregated, analyzed and presented to UTS management.

+ Responsible for contractor supervision, mentoring and coaching. This includes facilitating and developing resource task authorizations, recruitment, onboarding/offboarding, providing work direction and engaging with vendor account management as needed. This role will additionally report and track budget spend related to each staff augmentation contract.

+ Participate in the procurement and contracting related processes to ensure staff augmentation contracts have appropriate funding, amended as need and engage in the development, selection and award if and when new contracts are required.

+ Engages and participates on PMO maturity-related initiatives, to improve processes, tools and service-related outcomes as assigned.

+ Participates in the budget development during capital planning budget cycle. Coordinates with the UTS Technology Business Services team to facilitate project budget related change requests, budget tracking and project/portfolio follow ups as needed.

Qualifications

Minimum Education*

Bachelor's degree public or business administration or directly related field

Minimum Experience*

2 years of analytical and/or program coordination/management work in area related to assignment

Licensing, Certifications and Other Requirements

None

*Equivalency: 1 year of experience = 1 year of education

Knowledge & Skills

The ideal candidate would be comfortable in a collaborative environment, but thrive in performing independent work on both daily and longer-term operational work efforts. Additionally, they would have the following skills:

+ Effective prioritization and communication skills to ensure execution of assigned tasks

+ Customer focus to build strong relationships with stakeholders

+ Resourcefulness and the ability to learn and apply new tools and concepts

+ Proficiency with Microsoft Suite (Outlook, Word, PowerPoint, Excel, etc.)

+ Ability to contribute positively to a diverse and inclusive team culture that values work/life balance

While no prior experience in these specific applications is required, the following are the primary software tools utilized in this position (other than Microsoft Suite): SAP, Smartsheet, SharePoint

Physical Requirements & Working Conditions:

Positions in this class typically require:

+ remaining in a stationary position for 90% of the time with occasional movement to access office files, machinery and similar productivity tools (standing, sitting, walking).

+ constant operation of a computer, as well as use of a calculator, printer and similar office tools (fingering, grasping, feeling, repetitive motions.

+ communication and the exchange of information with others (hearing, seeing, talking.

+ occasionally exerting up to 10 pounds of force to move, transport or position objects (sedentary work.

Work may also occasionally require:

+ movement around the work place to pick up objects (stooping, walking, reaching).

+ traversing, ascending or descending stairs, sloped terrain, or similar environments (climbing, balancing, walking).

+ exerting up to 20 pounds of force to move, transport or position objects (light work).

Selection Process & Supplemental Information

Selection Process & Supplemental Information

This recruitment is being managed by Kye Merritt, if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn (https://www.linkedin.com/in/kyemerritt/) !

Compensation & Benefits

Pay Details:

Annual Rate: $88,774.40 - $124,966.40

Employee Benefits | City of Tacoma (https://tacoma.gov/government/departments/human-resources/employee-benefits/)

The Department

Tacoma Power (https://www.linkedin.com/company/tacoma-power/) is an almost 100% hydroelectric, municipally-owned public power utility, located in Tacoma. We serve approximately 180,000 customers as one of the three operating divisions of Tacoma Public Utilities, alongside Tacoma Water and Tacoma Rail. As one of the most livable, walkable cities in the country, you'll find that Tacoma is a great fit for all interests with places to bike, run, hike, and explore, the perks of a big city, and the charm of a small town. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny:

http://www.cityoftacoma.org/

https://www.mytpu.org/

http://www.traveltacoma.com/

City of Tacoma’s Commitment to Diversity, Equity, and Inclusion

At the City of Tacoma, we're on a mission to make our workforce as diverse and inclusive as the community we serve. We're committed to eliminating racial and other disparities, and we actively seek out candidates from a wide range of backgrounds and cultures. Join our team at the City of Tacoma and help us build a more vibrant, inclusive, and equitable community for all.

The City of Tacoma believes that diversity of thought, background, and experience contributes to our success and innovation. If you’re passionate about this role and our mission, we encourage you to apply. If you have a less traditional background, we want to hear about your transferrable skills and experience. We value a variety of perspectives and are excited to see what you bring to the table.

The Community

Tacoma is centrally located just 32 miles south of the city of Seattle and 31 miles north of the state capital, Olympia. The City of Tacoma is also home to the Port of Tacoma, which is among the largest container ports in the United States. Like most cities in the northwest, Tacoma is surrounded by beautiful nature, offering residents many opportunities for outdoor adventures.

Largely suburban in nature with a small, but dense, urban core, Tacoma is home to numerous institutes of higher learning that attract students from across the country. The University of Washington Tacoma, Pacific Lutheran University, University of Puget Sound, a satellite campus of the Evergreen State College, three community/technical colleges, and several trade and business schools are within Tacoma's geographic area. Downtown's Cultural District is the site of the Washington State History Museum, Museum of Glass, the Tacoma Art Museum, and America's Car Museum.

With its affordable housing and distinctive neighborhoods and business districts, the city has been recognized numerous times as a best city to live in the nation. To see a few of the great things Tacoma has to offer, view this YouTube Video!

View this exciting video to learn more about the City of Tacoma: https://www.youtube.com/watch?v=2n5MWl8KFvI

Application Process

Interested individuals should apply online by completing the application and attaching a resume and cover letter by the closing date and time listed on the job announcement. Applications received without attaching the required materials may not progress in the selection process. Applicants who have the strongest backgrounds related to the responsibilities of this position may be invited to participate in the interview process, which may include a work problem. Appointment is subject to passing a background check.

Get Assistance

For assistance with the application process or questions regarding this job announcement please contact the Human Resources office at (253) 591-5400 by 4:00 p.m. of the closing date of the job announcement.

For technical difficulties using the NEOGOV system, call the applicant support line at 1-855-524-5627 between 6:00a.m. and 5:00 p.m. Pacific Standard Time. This will allow us to assist you before the job announcement closes.

Communication with the City of Tacoma

We primarily communicate via email during the application process. Emails from Tacoma.gov and/or governmentjobs.com should be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders.

The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives.

Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger.

Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger.

Vision Coverage: For eligible employees and their eligible dependents.

Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type.

Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees.

Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income.

Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200.

Other Employment Information

Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit.

Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule.

Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees.

Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice.

01

Do you have a bachelor's degree public or business administration or directly related field? (Please note education and experience can be substituted on a year for year basis)

+ Yes

+ No

02

Do you have 2 years or more of analytical and/or program coordination/management work in area related to assignment?

+ Yes

+ No

03

This supplemental questionnaire will be used to determine whether you meet minimum qualifications for this position. Do not refer to your resume in lieu of answering these questions. Any sign of deliberate misinformation or intentional exaggeration will result in disqualification from the hiring process and possible bar from future employment opportunities with the City of Tacoma. I certify that the information provided is accurate and complete to the best of my knowledge. I understand that any falsification may cancel any terms, conditions, or privileges of employment. Please indicate "Yes" to show that you have read and understand these instructions.

+ Yes

+ No

04

Responses to supplemental questions must be original content created by the applicant using their own words. The use of online tools or resources to create responses, such as Artificial Intelligence (ChatGPT, etc.), Google, Bing, etc., or plagiarism in any form, is considered cheating and falsification of the application. I understand that any form of cheating or falsification will disqualify my application for further consideration.

+ Yes

+ No

05

Using an example, describe your process for breaking down complex operational processes into prioritized tasks. How do you ensure you’ve met expectations? How do you hold yourself accountable?

06

Describe a time when you were required to execute an unfamiliar task or procedure with little direction and/or subject matter knowledge. How did you manage the ambiguity? What did you learn from the experience?

07

One of the City's principles that guide us is Equity. In detail, describe your experience implementing your work on a project, program, or policy through an equity lens. If you have none, state N/A

08

Please tell us how you learned about this job opening.

+ Job Interest Card notification

+ Professional organization

+ Military organization

+ City of Tacoma employee

+ Online job board posting

+ Word of mouth

+ LinkedIn

+ Indeed

+ Facebook

+ Instagram

+ Careers in Government

+ Government Jobs

+ Outreach Event

+ National Diversity Network

+ African American Job Network

+ Asian Job Network

+ Disability Job Network

+ Latino Job Network

+ Retirement Job Network

+ LGBT Job Network

+ Veteran Job Network

+ Other

09

Please provide specific information regarding how you learned about this job opening. Thank you, your feedback will be used to evaluate our success reaching the public and refine our methods for future job postings.

Required Question

Employer

City of Tacoma

Address

Human Resources Department 747 Market Street Tacoma, Washington, 98402-3764

Phone

253-591-5400

Website

http://www.tacoma.gov

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