• Client Service Representative

    VCA Animal Hospitals (Madison, NJ)


    Join Our Team! Client Service Representative Wanted!

    Experience Preferred | Part-time | Nights & Rotating Weekends Required

    *IF YOU CANNOT WORK WEEKENDS, PLEASE DO NOT APPLY*

    **Location:** 300 Main Street, Suite 53, Madison, NJ 07940

     

    We’ve recently upgraded to a beautiful, state-of-the-art facility—still in the heart of the same amazing town we love!

     

    **Pay:** $18–$20/hr

     

    Are you passionate about people _and_ pets? Do you thrive in a fast-paced, fun, and supportive environment?

     

    We’re looking for a dynamic **Client Service Representative** to join our dedicated team at **VCA Madison Animal Hospital** !

     

    For over 40 years, our **AAHA-accredited** hospital has been helping pets live their happiest, healthiest lives. We’re proud of our high standards, our compassionate care, and most of all—our incredible team. If you love animals, enjoy problem-solving, and find joy in connecting with pet parents, we want to hear from you!

    Why You'll Love Working at VCA Madison:

    + A warm, welcoming team that truly feels like family

    + A culture that celebrates your unique personality and talents

    + Opportunities to grow into leadership roles

    + Endless learning through **WOOF University**

    + Deeply discounted pet care for your own furry friends

    + A chance to give back through local shelter partnerships and **VCA Charities**

    What You’ll Be Doing:

    As the friendly face (and voice!) of our hospital, you'll play a key role in creating lasting connections with our clients and their pets. You’ll be:

     

    + Greeting clients with a smile and making them feel at home

    + Scheduling appointments and answering calls

    + Educating pet parents on services and wellness tips

    + Managing payments and explaining treatment plans

    + Handling records and supporting hospital upkeep to keep everything running smoothly

    Benefits & Perks Include:

    + Competitive hourly pay

    + Medical, Dental & Vision coverage

    + 401(k) with company match

    + Life & Long-Term Disability insurance

    + Paid Parental Leave

    + Access to **Headspace** wellness app

    + Opportunities to teach, mentor, and grow!

     

    Come be part of something special—where pets are family, your team has your back, and your work truly matters.

     

    Apply today—we can’t wait to meet you!

     

    If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

     

    Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

     

    The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

     

    We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com