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Maritime Center Specialist I (Admissions)

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Maritime Center Specialist I (Admissions)

Salary

$15.00 Hourly

Location

Norfolk, VA

Job Type

Intermittent Temporary

Job Number

11421

Department

Maritime Center

Opening Date

09/24/2025

Closing Date

10/5/2025 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Description

The City of Norfolk's Maritime Center, Nauticus, is seeking multiple enthusiastic and energetic candidates for the position of Maritime Center Specialist I for Admissions. The Maritime Center Specialist I (Admissions) will be responsible for supporting the daily operations of the admissions area. Work involves operating cash registers, providing guests with various information, and maintaining the assigned work area.

We invite you to explore a future with us at Nauticus, where engaging and interactive experiences celebrate our connections with today's maritime world. Nauticus is a contemporary museum that uses the natural setting of Norfolk's harbor to showcase global maritime commerce and the world's largest Navy. Nauticus is uniquely positioned on the campus of the downtown Norfolk waterfront, which also includes the Battleship Wisconsin, Sail Nauticus, and the Half Moone Cruise & Celebration Center.

Essential Functions

Department Hiring Rate: $15.00/hourly

Essential functions include, but are not limited to:

+ Sells tickets and enters transactions into a computerized point of sale system.

+ Handles cash, closes out and reconciles cash registers, makes deposits, and follows detailed cash control procedures.

+ Assists guests with questions regarding facility services, programs, and tours.

+ Greets visitors.

+ Performs other duties as assigned.

Education/Experience

Work requires the ability to read and understand written instructions, to understand operational, technical, or office processes. Level of knowledge equivalent to less than high school or equivalency.

Six (6) months of cash handling and customer service or guest services experience is required.

The preferred candidate will have strong customer service skills and telephone experience

Additional Information & Requirements

Work Hours: Up to 20 hours per week, shifts vary to include weekdays and weekends.

Work Location: One Waterside Drive, Norfolk, VA 23510

+ Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

+ Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

+ Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

+ Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

+ The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

+ I understand and will answer the following supplemental questions completely and thoroughly.

02

What is the highest level of education you have completed?

+ Less than two (2) years of high school education

+ High School Diploma or equivalent

+ Some College

+ Technical/Vocational Degree

+ Associate's Degree or higher

03

How many years of cash handling experience do you possess?

+ I do not have any related experience

+ Less than six (6) months of experience

+ 6 months to 12 months of experience

+ 1 to 2 years of experience

+ 2 to 3 years of experience

+ 3 to 4 years of experience

+ More than four (4) years of experience

04

Please describe your cash handling experience, including working with credit card sales. Please ensure this experience is referenced in your work history above. If you do not have any cash handling experience, please type N/A.

05

How many years of guest services and/or customer service experience do you possess?

+ I do not have any related experience

+ Less than six (6) months of experience

+ 6 months to 12 months of experience

+ 1 to 2 years of experience

+ 2 to 3 years of experience

+ 3 to 4 years of experience

+ More than four (4) years of experience

06

Please describe your guest services and/or customer service experience, including working in a team environment. Please ensure this experience is referenced in your work history above. If you do not have any guest services and/or customer service experience, please type N/A.

07

How many years of sales experience do you possess?

+ I do not have any related experience

+ Less than six (6) months of experience

+ 6 to 12 months of experience

+ 1 to 2 years of experience

+ 2 to 3 years of experience

+ 3 to 4 years of experience

+ More than four (4) years of experience

08

Do you have experience working in a museum or a visitor attraction?

+ Yes

+ No

09

Please describe your experience working in a museum or a visitor attraction. Please ensure this experience is referenced in your work history above. If you do not have any experience working in a museum or a visitor attraction, please type N/A.

10

This position requires the ability to work weekends and holidays, with occasional evenings based upon scheduled events. Are you able and willing to accept this scheduling requirement?

+ Yes

+ No

11

Please provide an explanation of any periods of unemployment that are 90 days or longer.

12

If you answered, that you have been convicted of a felony and/or a misdemeanor, please provide an explanation including the city, state and date of the conviction. This excludes minor traffic violations such as speeding tickets.

13

Are you a current or previous City of Norfolk employee?

+ Yes - I am a current City of Norfolk Employee

+ Yes - I am a previous City of Norfolk Employee

+ No - I am not a previous or current City of Norfolk employee

14

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

+ I am not a Veteran

+ I am a Veteran

+ I am a Disabled Veteran

Required Question

Employer

City of Norfolk

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