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Description

This position leads the Quality Improvement program for US Family Health Plan - PacMed to drive high performance and continuous quality improvement in rating programs. USFHP - PacMed has robust quality improvement programs and governance for Department of Health Agency (DHA). The Manager is responsible for organizing governance committees and the development/ maintenance of QI program descriptions, Clinical CDRL's and related policies/procedures, including routine evaluations of QI programs and services and DHA on-site visit audit.

This position is responsible for hiring and supervision of staff engaged in the QI program, including: program management for DHA Clinical performance, HEDIS performance, CAHPS performance and quality projects. As the organization grows, the position will contribute to quality improvement services for clients purchasing such services.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Pacmed Clinics DBA Pacific Medical Centers and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required qualifications:

+ Bachelor’s Degree in Public Health, Healthcare Administration, Business Administration or other relevant healthcare program.

+ 5 years of Demonstrated experience in quality improvement program planning, development and evaluation.

+ 5 years of Demonstrated experience in discernment of rules/regulations and advocacy related to quality programs.

+ 5 years of Experience in quality management principles, tools and techniques, such as: Six Sigma, root cause analysis, PDSA, LEAN.

+ 4 years of Demonstrated leadership experience.

+ 3 years of Demonstrated experience working collaboratively with physicians and health care organizations.

+ Demonstrated successful project management and governance.

Preferred qualifications:

+ Master's degree in Public Health, Healthcare Administration, Business Administration or other relevant healthcare program or 4 years equivalent healthcare quality experience.

+ Coursework/Training: Formal education or training in quality improvement, change management, and/or leadership.

+ Certified Professional in Healthcare Quality (CPHQ) upon hire.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission to advocate, educate and provide extraordinary care.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act."

About the Team

Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.

PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington’s greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence’s St. John’s Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

**Requsition ID:** 389563

**Company:** Pacific Medical Jobs

**Job Category:** Clinical Quality

**Job Function:** Quality/Process Improvements

**Job Schedule:** Full time

**Job Shift:** Day

**Career Track:** Leadership

**Department:** 3060 WA USFHP

**Address:** WA Renton 620 Naches Ave SW

**Work Location:** Blackriver Corporate Park-Renton

**Workplace Type:** Hybrid

**Pay Range:** $58.79 - $92.82

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.