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Job Description

Insight Global is looking for a Salesforce Developer to join one of our clients out of Mexico City, MX. This position is onsite 4 days a week in Mexico City, MX.

This team is transforming all legacy systems to modern applications. The primary responsibility of the Salesforce Developer will be building agent servicing/service cloud. This current service platform is a legacy application in dynamics and this individual will be helping re-write that into salesforce alongside another team member.

Responsibilities may include:

• Design and Deliver Salesforce solutions on Sales Cloud, Marketing Cloud, Service Cloud, Experience Cloud, and MuleSoft platform

• Play technical SME role on projects to design Salesforce Solution design, provide technical walk-through to Salesforce developers and client features owners

• Provide technical leadership on projects by providing necessary guidance to junior team members to follow Salesforce best practices

• Key resource for Salesforce technical delivery - Build, System Testing handover/co-ordination, Tech. documentation and deployment activities

• Play lead in reviewing features/user-stories, convert functional requirements to technical requirements, estimate user stories, plan team capacity and work closely with Product Managers

• Ability to analyze/identify gaps in functional/business requirements, discuss with functional and business product owners on required changes that aligns with Salesforce product stack and architecture

• Design integrations between Salesforce and external applications using REST, SOAP APIs, oAuth and Single Sign-On.

• Migrate changes from development to test to production environment(s) using CI technologies like Salesforce DX, Jenkins and ANT

• Manage risks and issues as well as cross dependencies with other teams. Communicate effectively with internal teams and client to address technical design and functional gaps.

• Ability to effectively debug and resolve technical issues and/or defects which may be reported as a result of faults in the production system.

• Assist in writing technical approach and design documentation as required.

• Works closely with the Product Managers to include continuous technical improvement in the Product Line roadmap

• Collaborates with other Architects to reduce complexity across the portfolio, enhance interoperability between services, and make key design decisions across the portfolio.

• Innovate and operate with an iterative, agile and user-centric perspective

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 5+ years of overall experience in Salesforce implementation in Sales Cloud and Service.

• Experience with Salesforce solution design, development, and integration in the (Sales & Service)

o At least 1 salesforce certification

• Salesforce Certified Platform Developer II

• Salesforce Certified Service Cloud Consultant

• Salesforce Certified OmniStudio Consultant

• Student mentality/motivated to learn • Omnistudio experience

• Automotive Cloud experience (industry cloud product)

• Experience of building in Agile Development Methodology

• Sales Cloud and Marketing Cloud experience

• Additional Salesforce Certifications Preferred - Application Architect and System Architect