"Alerted.org

Date Posted:

2025-03-20

Country:

United States of America

Location:

OTFLH: Florida Home Offices Remote Location, Remote City, FL, 33408 USA

Moving people. Shaping the future. At Otis, we take pride in leading the industry we founded, and there's never been a better time to join our team. We are the leader in elevators, escalators, and moving walkways. We're seeking a Sr. Manager, Service Engineer, who is ready to help us deliver on our commitments today, plan our strategy for the future and leave their fingerprints on the organization for years to come.

The Service Engineering group supports supervisors engaged in our Maintenance line of business, as well as indirect support of the service mechanics across the US and Canada, with the objective of continually improving quality, efficiency, and productivity while ensuring world-class safety and compliance.

Who thrives in this role:

+ Inspirational Leader – You’re passionate about your work, lead by example, and motivate teams to meet goals and exceed expectations.

+ Collaborative Partner – You build strong cross-functional relationships and advocate for both customers and employees.

+ Results-Driven Executor – You bring energy and creativity to problem-solving, driving continuous improvement with hands-on leadership.

+ Strategic Change Agent – You identify opportunities for growth and lead transformative initiatives with confidence and clarity.

On a typical day you will:

+ Oversee all aspects of vertical transportation system inspections, ensuring compliance with local, state, and federal regulations. This role will support the operating territories develop inspection schedules, coordinate with third-party inspectors and service providers, maintain documentation, and ensures timely resolution of non-compliance issues to guarantee safe and reliable equipment operation. This includes analyzing performance metrics to drive improved efficiency and employing tools to enhance the Inspection and Compliance process.

+ Inspection oversight responsibilities will include development and management of a comprehensive inspection management system and process for all units within the portfolio as we ensure all elevators meet applicable safety codes and standards

+ Compliance management leadership will include supporting the operating territories in maintaining accurate records of inspections, certifications, and corrective actions. This includes collaboration with codes and standards colleagues as we monitor changes in elevator safety regulations and ensure organizational compliance. The candidate will generate regular compliance reports for senior leadership and develop a centralized database of inspection history and compliance status.

+ In addition, the Inspection and Compliance SQE will work alongside the other SQE team on numerous other projects, priorities and objectives in the US and Canada.

+ This position is remote and requires 30-50% travel.

What you will need to be successful:

+ BA or BS degree and a minimum of 5 years of related experience or equivalent relevant experience.

+ Strong champion of Otis Absolutes of Safety, Ethics and Quality

+ Ability to provide training to individuals as well as larger groups.

+ A working knowledge of Microsoft Excel, PowerPoint, SmartSheets, QlikSense, and SalesForce

Benefits:

+ We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.

+ Enjoy three weeks of paid vacation, along with paid company holidays.

+ We provide paid sick leave, employee aid, and wellness incentive programs to support your well-being.

+ Life insurance and disability coverage to protect you and your family.

+ Voluntary benefits, including options for legal, pet, home, and auto insurance.

+ We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.

+ Pursue your educational goals with our tuition reimbursement program.

_Apply today to join us and build what’s next!_

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here (https://www.otis.com/en/us/our-company/esg) .

Become a part of the Otis team and help us #Buildwhatsnext!

_Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected]._

Privacy Policy and Terms:

Click on this link (https://www.otis.com/corporate/privacy-policy/Job-Applicant/) to read the Policy and Terms

We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.