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Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

Responsible for the success of all catering-only groups including local meetings, weddings, and social groups as well as property programming and activations. Serving as the primary liaison across internal and external stakeholders, you'll strive to achieve a balance between service and profitability. Through efficient management of event requirements, your goal is to gain the hotel's fair share for revenue through room sales, food, beverage, room rental, and ancillary services.

Effectively communicate and coordinate all facets of event planning and execution. Furthermore, you'll ensure that the experience for clients and guests is not merely satisfactory but exceeds their expectations.

Some of your responsibilities include:

+ Sell and coordinate day groups, meetings, and other special events and activations with accuracy and detailed communication outlines for the client and hotel departments.

+ Provide the appropriate internal and external correspondence to include memos, Banquet Event Orders (BEOs), Group Resumes, and other communications as necessary.

+ Develop and further hotel awareness, reputation, and business through direct sales, prospecting, marketing, and acting as a representative of the hotel via networking and other community events.

+ With the support of hotel leadership including the Director of Sales & Marketing, foster and maintain community partnerships that can be leveraged for brand-enhancing programming and activations.

+ Coordinate event arrangements that serve both hotel and client needs.

+ Schedule appropriate interdepartmental meetings for the operational aspects of coordinating event requirements, which may include pre-planning meetings or a pre-conference meeting for operational departments.

+ Prepare post-event reports and analysis as applicable.

+ Produce forecasts and reports.

+ Additional duties as required.

What You Bring

+ Bachelor's degree is preferred.

+ 3 to 5 years of hotel sales and/or banquet operations experience.

+ Ability to effectively corral many stakeholders, creating accountability while maintaining positive, productive and collaborative relationships.

+ Deep understanding of food and beverage etiquette, guest relations, and service standards.

+ Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.

+ Knowledge of CRM platform and Microsoft Office Suite.

+ Flexible schedule to accommodate client and hotel programming needs, which will include evenings and weekends.

+ Phenomenal people skills to communicate effectively with clients and other employees.

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (https://ihg.scene7.com/is/content/ihg/IHG\_DAM/kimpton-hotels/2018-brand-pages/amer/pdfs/eeo-policy-kimpton.pdf) .

Be Yourself. Lead Yourself. Make it Count.