• Operations Manager

    Arvato Bertelsmann (Pineville, NC)


    The Operations Manager at Arvato manages daily production and distribution activities for the entire facility. The Operations Manager must display a thorough understanding of the customer requisition process, ensuring adherence to safety, quality, reliability, and cost objectives. Additionally, they will be responsible for overseeing the front-end staff involved in this process, necessitating strong leadership and organizational skills to ensure seamless operations. YOUR TASKS

     

    * Oversee all warehouse activities, including receiving, storing, and shipping data center hardware (e.g., servers, switches, cables, racks).

    * Technical VAS and Returns services as required.

    * Ensure timely and accurate order delivery to meet data center deployment schedules.

    * Implement and optimize warehouse layout for efficiency and space utilization.

    * Maintain Yard Management System and Metrics.

    * Maintain a clean, safe, and organized warehouse environment including humidity and temperature monitoring.

    * Maintain accurate inventory records using warehouse management systems (WMS), including product serialization.

    * Conduct regular cycle counts and full inventory audits.

    * Investigate and resolve discrepancies in inventory in a timely manner.

    * Supervise and train warehouse staff, including warehouse associates and forklift operators.

    * Schedule shifts and manage labor resources to meet operational demands, including peaks.

    * Enforce safety protocols and ensure compliance with occupational health and safety regulations.

    * Identify opportunities for process improvement in warehouse and Data Center operations.

    * Lead and implement best practices to enhance productivity and reduce costs.

    YOUR PROFILE

    * Bachelor’s Degree or equivalent work experience required.

    * Must possess the ability to function in a high-pressure, fast-moving environment.

    * Experience developing, motivating, and leading cross functional teams.

    * Excellent communication skills.

    * Customer service and operation experience.

    * Proven leadership capabilities with ability to interact easily with individuals at all levels and functions, both within and outside the organization.

    * Must be motivated, analytical, and articulate.

    * Proactive driving improvement processes.

    * 1-3 yrs experience with SAP

    WE OFFER

    * Medical, Dental, Vision, Life Insurance, and Disability Pay

    * 401(k) with company matching up to 6%

    * Paid Time Off, including paid holidays

    * Flexible Spending Accounts

    * Voluntary benefits such as legal and financial assistance, pet insurance, and more

    * Employee Assistance Program

    * Ongoing employee development opportunities including tuition reimbursement, scholarships, and training

    * Commuter benefits

    * Employee engagement activities

     

    EOE Protected Veterans/Disability