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We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

The **Vice President of Rental Operations** is responsible for the strategic development and oversight of operational functions across Extra Holidays and T+L Global Rental businesses. This role leads to the creation of multi-year operational strategies and ensures the effective execution of annual plans, budgets, and key performance indicators (KPIs).

This leader sets the overall direction for rental operations, with a focus on process improvement, resource optimization, and operational efficiency. The role collaborates closely with both internal and external stakeholders, including the Revenue Yield and Club Management teams, to ensure seamless operations and drive financial performance and member growth.

Additional responsibilities include reporting operational performance metrics monthly and developing a unified view of all Rental and Prospect performance plans, aligning them with the growth of Vacation Ownership Interest sales and the monetization of Developer Obligation.

A critical aspect of the role is building and leading a high-performing operations team by championing an inclusive, diverse, growth-oriented approach to hiring, talent development, and leadership.

How You’ll Shine

Strategic Planning & Partnering

+ Align with cross-functional partners (Digital, IT, Legal, Contact Center) to ensure cohesive execution.

+ Collaborate with Marketing and Ops to design data-driven campaigns that maximize ROI and hit KPIs.

+ Support lead generation, data capture, and CRM integration strategies.

+ Identify high-opportunity sales resorts based on seasonality and revenue potential.

+ Direct inventory acquisition and owner rental strategy.

+ Build multi-year strategies to drive Vacation Ownership Interest (VOI) growth from rental prospects.

+ Expand partnerships and channels, including Wyndham Rewards.

Operational Development

+ Lead documentation of program goals, progress, and outcomes.

+ Oversee project execution across CRM, loyalty, and operational initiatives.

+ Ensure operational initiatives meet timelines, legal, brand, and IT/security standards.

+ Continuously improving practices within Owner Rental to enhance customer satisfaction.

Marketing Development

+ Create and manage integrated marketing campaigns (SEO, PPC, email, SMS, social).

+ Oversee campaign execution from concept through legal/brand approvals.

+ Drive incremental revenue via digital lead gen and media strategies.

Reporting & Analytics

+ Provide senior leadership with regular updates on campaign performance and business impact.

+ Implement tracking for web assets and campaigns to enable analytics and decision-making.

+ Partner with analytics teams for insight generation and performance modeling.

Client & Vendor Management

+ Lead cross-sell efforts with internal teams and external partners.

+ Manage vendor relationships to ensure brand alignment, efficiency, and data compliance.

+ Facilitate data integration across WVO systems for lead distribution, reporting, and retargeting.

+ Ensure campaigns are privacy-compliant and adhere to contact strategy guidelines.

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Travel Requirements

+ 25% travel required

What You’ll Bring

+ Bachelor’s degree in business, Marketing, Communications or related field

+ Ability to report and present marketing concepts and strategic growth to audiences across all levels of the organization

+ A naturally collaborative leadership style, where opinions of other leaders cross-functionally are valued and embraced

+ Experience and ownership of managing expense budgets and operational costs more than $75 Million

+ Analytical, leadership and communications skills as demonstrated through his/her professional and educational background / achievements, as well as organizational skills

+ Minimum of 10+ years’ marketing experience in sizable brand or company generating revenue in excess of $125Million and managing and creating large cohesive tiered teams inclusive of both FTE’s and contingent associates.

+ Ability to demonstrate a successful track record in traffic and revenue growth

_Unless there is a legal requirement, experience will be accepted for the education requirement._

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

_Note: Temporary and/or seasonal associates are ineligible for Paid Time Off._

+ Medical

+ Dental

+ Vision

+ Flexible spending accounts

+ Life and accident coverage

+ Disability

+ Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

+ Wish day paid time to volunteer at an approved organization of your choice

+ 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)

+ Legal and identify theft plan

+ Voluntary income protection benefits

+ Wellness program (subject to provider availability)

+ Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected] , including the title and location of the position for which you are applying.