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Global Payroll Specialist - U.S. & Canada

Job Description:

As a Global Payroll Specialist, you’ll take a hands-on role in running and processing accurate and compliant payroll for employees across the U.S. and Canada. This is a high-volume role where you’ll process bi-weekly payroll cycles, reconcile data, and ensure everything balances correctly. Using SAP/ADP GlobalView and Kronos, you’ll investigate variances, validate payroll data, resolve discrepancies, and assist with payroll audits and tax filings. You’ll also be a trusted point of contact, responding to employee payroll inquiries via ServiceNow.

At Sage, we're transforming our global payroll operations with a commitment to efficiency and innovation in payroll processing. Our North American payroll team is supporting this transformation by expanding our global payroll knowledge and capabilities.

You'll have the chance to:

• Join the AI revolution: Incredible chance to join a software company leading generative AI innovation in our industry (Fintech)

• Share Your Ideas: Support and contribute to process improvement and automation initiatives for North American payroll.

• Development: Learn payroll processing for one new country outside of US and Canada.

• Expand Your Professional Network: Collaborate with global cross-functional teams such as HR, Finance, Tax, Shares/Stocks, and Benefits.

Location Requirement:

Hybrid - 3 days per week from our Lawrenceville office (1715 N Brown Rd, Lawrenceville, GA 30043)

Required Qualifications:

• 3+ years of hands-on, high-volume experience processing payroll for employees based in both the U.S. (multi-state) and Canada, with knowledge of federal, state, and provincial payroll regulations.

• Experience processing payroll using SAP / ADP GlobalView

• Experience with Kronos or other time and attendance systems.

• Knowledge of U.S. and Canadian payroll tax reporting requirements (e.g., W-2s, T4s, ROEs) and experience supporting reconciliations and audits.

• Intermediate to advanced Excel proficiency.

• High attention to detail with strong reconciliation and problem-solving skills.

• Clear and professional communication skills (verbal and written).

Meet Your Manager & North America Payroll Team:

You'll be joining a unified and collaborative team of 4 other colleagues based in Lawrenceville, where everyone supports each other to achieve common goals. Your manager will be deeply invested in your career development and well-being, looking at the whole person, not just the worker. You can expect transparent communication with an open-door policy. She’s committed to setting clear expectations, helping you understand the "why" behind everything you do, and ensuring you understand why it matters. Our team thrives in sharing knowledge, embracing the philosophy that “we are not each other’s competition but each other’s compliment.”

Who is Sage? What's In it for you?

Sage helps small to medium-sized businesses to succeed with AI-powered Accounting & Financial Management Software. Knowing that over 6M of our global customers depend on our software products, motivates us to keep innovating so they keep growing. Sage Copilot is a prime example:https://www.youtube.com/watch?v=1vRW5YfAeec

Accelerate your career at a stable, global tech company, with values you can be proud of - "We Do the Right Thing": Human, Trust, Bold & Simply - where you’ll benefit from flexible working (2 days from home) and 40 paid hours a year for volunteering via our Sage Foundation.

Key Responsibilities:

• Payroll Processing: Run and reconcile high-volume, multi-state U.S. and Canadian bi-weekly payroll using ADP GlobalView Payroll.

• Compliance & Reporting: Ensure payroll complies with federal, state, provincial, and local regulations; support quarterly and year-end tax filings, audits, and reconciliations while safeguarding all proprietary, employee, and payroll data with strict confidentiality.

• System Use: Validate and manage payroll data flowing from SAP HRIS and Kronos timekeeping systems.

• Reconciliations: Perform regular checks on taxes, deductions, garnishments, commissions, and other payments to ensure accuracy.

• Issue Resolution – Research and resolve payroll discrepancies and employee inquiries, ensuring proper documentation and controls are in place.

Documentation & Controls – Maintain payroll process documentation and follow established internal control procedures.

• Customer Focus & Communication: Maintain a customer-centric approach, ensuring high levels of employee satisfaction and responding to inquiries via ServiceNow tickets, phone, and email promptly and effectively.

• Collaboration & Versatility: Serve as a backup when needed for 1 additional country (will learn on the job)

Benefits? We have plenty.

• Competitive annual bonuses

• Comprehensive health, dental, and vision coverage

• 401(k) retirement match (100% matching up to 4%)

• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)

• 18 weeks of paid parental leave for birth, adoption, or surrogacy offered 1 year after the start date

• Work Away, an opportunity to work & play for 10 weeks in any country of your choice (from a Sage-approved list)

• 5 days paid yearly to volunteer (through Sage Foundation)

• $5,250 tuition reimbursement per calendar year starting 6 months after the hire date

• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)

What is it like to work at Sage?

Video:https://www.youtube.com/watch?v=h1-vs3zIpnc

#LI-CH1

Function:

People

Country:

United States

Office Location:

Lawrenceville

Work Place type:

Hybrid

Advert

Working at Sage means you’re supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.

Our colleagues are the best of the best. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.

Learn more about working at Sage:sage.com/en-us/company/careers/working-at-sage/

Watch a video about our culture:youtube.com/watch?v=h1-vs3zIpnc

We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out [email protected].

Learn more about DEI at Sage:sage.com/en-us/company/careers/diversity-equity-and-inclusion/

Equal Employment Opportunity (EEO)

Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.