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Category: Kalmar

Facility: Service

Location:

Ottawa, KS, US

Parts Sales Technician

At Kalmar, we are moving goods in critical supply chains around the world. As the forerunner in sustainable material handling equipment and services, we set the industry benchmark for a zero-emission future. We are driven by teamwork, innovation, and taking ownership to deliver results. With our global reach and local expertise, our success starts with a strong focus on the customer, ensuring their needs guide our daily work. We are dedicated to respecting others and fostering an inclusive culture where all voices are heard, empowering us to succeed together. With us, your work has an impact. Your work moves the world!

Why Join Kalmar

Kalmar is shaping the future of cargo handling solutions with automation, sustainability, and innovation. One in every four container moves worldwide happens with a Kalmar solution. With a global footprint, industry-leading products, and a culture built on diversity and growth, we’re proud to move what matters.

We don’t just offer jobs—we build careers. At Kalmar, leadership means empowerment, development means opportunity, and sustainability means commitment to a better world.

Compensation Data

• Base Salary: Starting @ $29 per hour | 💰 Annual Bonus Eligibility

What You'll Do

Based in Ottawa, Kansas USA, this position is focused on providing technical data based on set of circumstances provided in phone conversation. Research and build data and products to enhance customer satisfaction and company profitability.

Key Responsibilities:

+ Daily interaction with dealers and field staff to answer inquiries regarding parts technical identification, availability within global system, order status, etc.

+ Entering special orders and internal ordering as required

+ Learn and understand international shipping methods/tracking

+ Liaison in researching part pricing and competition

+ Maintain database for various reports and vendor partner use

+ Follow internal processes to maintain accurate inventory

+ Ensure customer service and satisfaction

What you’ll need to succeed

Education:

+ Associate's or Bachelor's degree or equivalent experience preferred, High School Diploma/GED required

Experience:

+ Prior industrial equipment / automotive retail parts sales/ customer service experience

+ Related experience in sourcing or engineering, related fields would be considered

Competencies:

+ Good time management skills with organization and prioritization abilities

+ Strong mechanical or electrical aptetude

+ Ability to interpret CAD drawings and technical Bill Of Materials documents

+ Customer Service oriented

+ Good communication skills, both verbal and written

+ Solid interpersonal, communication and listening skills

What Makes Kalmar Great

+ Your Work Moves the World– Contribute to global projects that transform international trade

+ Safety Moves Us Forward – Work in a culture where protecting people drives innovation and strategy

+ People Who Move Together– Join a collaborative, global team committed to sustainability and progress

+ Rewards That Truly Count– Competitive pay, flexible working, career growth opportunities, and recognition for success

+ Purpose That Drives Change– Be part of a company that leads the way in sustainable material handling and digital innovation

Rewards That Truly Count

+ Healthcare & Insurance:Medical, dental, vision (Day 1 coverage), company-paid life & disability

+ Fair Pay:(Financial & Retirement): 401(k) with 6% company match and no “vesting” period, tuition reimbursement, annual bonus eligibility, annual salary review/ increase

+ Work/Life Flexibility:Vacation, personal/sick days, holidays, paid maternity & paternity leave

+ Career Growth:Ongoing professional development, training, and advancement opportunities

Are You Ready To Make Your Next Move Count?

At Kalmar, your expertise fuels global progress. Join our 5,200-strong team across 35 countries and help us shape a more sustainable and efficient future for trade and logistics.📩 Apply today by submitting your resume/CV.

About Kalmar

Kalmar (Nasdaq Helsinki: KALMAR) is moving goods in critical supply chains around the world, with the vision to be the forerunner in sustainable material handling equipment and services. The company offers a wide range of industry shaping heavy material handling equipment and services to ports and terminals, distribution centres, manufacturing and heavy logistics. Headquartered in Helsinki, Finland, Kalmar operates globally in over 120 countries and employs approximately 5,200 people. In 2024, the company's sales totalled approximately EUR 1.7 billion.

www.kalmarglobal.com