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Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!

Interested in this position? Apply online and create a personal candidate account!

Current Employees of NeighborHealth - Please use our internal careers (https://www.myworkday.com/ebnhc/d/task/1422$794.htmld) portal to apply for positions.

To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page (http://careers.ebnhc.org) .

Time Type:

Full time

Department:

Administration

All Locations:

300 Ocean Avenue – Revere

Position Summary:

The Associate Chief Medical Officer reports to the CMO and assists the CMO with the responsibility for ensuring the quality and effectiveness of clinical care throughout the health center. Working closely with the CMO, the Associate CMO helps to coordinate and oversee the medical affairs of the health center consistent with the strategic and business plans. The Associate CMO will have direct reports within the clinical leader team.

Key Responsibilities include –

+ Assist the CMO with development and implementation of strategic priorities related to clinical practice redesign, growth, operational integrity, and financial strength

+ Assist the CMO with the development and implementation of programs that improve clinical quality and patient safety.

+ Lead, mentor, and supervise leader of the clinical leader team.

Mission-Vision

+ Meet the needs of our population

+ Make NeighborHealth the provider of choice

Strategic Planning and Leadership

+ Collaborate with CMO to translate the vision to a plan

+ Promote a collaborative approach to supporting our mission and vision

+ Set a tone of respect, trust, integrity

+ Set high expectations

+ Maintain a working knowledge of health care reform and its impact on clinical services

+ Prepare for future payment models and the clinical models that will set NeighborHealth up for success

+ Educate provider staff on future models of care and reimbursement

+ Mentor Medical Directors, providers and staff

+ Oversee program development in all clinical areas

Quality of Care – Performance Improvement – Operational Effectiveness

Co-lead clinical transformation to adapt to changing models of reimbursement

Quality and Safety of Care

Internal

+ Participate in multiple committees (Medication Safety Committee, Performance Improvement Committee, etc)

+ Root Cause reviews

+ Leadership of the Interdisciplinary Treatment Review team

+ Investigation of serious patient complaints

+ Review of all policies that are presented to the Medical Standards Committee

+ Oversight of Comprehensive Vaccine Management Plan

External

+ Collaborate with BMC administrators and clinical leadership to improve systems of care clinical communication access Coordinate with BMC Quality and Patient Safety Coordinate with BMC Patient Advocates

Liaison

Internal

+ Clinical Leaders/Clinical Administrative Directors

+ Medical Staff

+ Explore concerns expressed through the Chair Quarterly Medical Staff Meetings Innovation to reduce the provider burden

+ Bridge between clinical and non-clinical departments

Regulatory and Legal

+ Board of Registration in Medicine:

+ Handle physician complaint letters

+ Educating physicians about CME and other BORM requirements

+ Contracts – Work with contract owners on negotiations and review

+ DPH

+ Assure compliance ED waivers and SEF requirements and waivers

+ Monitor for Serious Reportable Events

+ Oversee mandated reporting to the state

+ HIPAA

+ Review privacy breaches and patient privacy concerns, determine appropriate course of action

+ HRSA

+ Play major role in updating:

+ Scope Needs Assessment

+ Assure compliance with the 19 program requirements

+ The Joint Commission

+ Prepare for and represent the health center during Lab and health center surveys

+ Medicare

+ Represent health center Administration during Pace surveys

+ OSHA and CDC

+ Oversee Employee Health functions including Blood-borne pathogen follow-up requirements Communicable disease exposure: investigation and reporting for employees and patients Fit testing requirements Pre-Employment Screening requirements Vaccination compliance

+ Oversee Infection Control functions such as High-Level Disinfection

+ Other Compliance

+ Influenza: Widespread vaccination campaign for staff, patients, and public

+ Risk management/Patient litigation: review cases, coach providers, collaborate with attorneys

Clinical and Administrative Requirements

Primary Care Clinical Hours 12

Primary Care Follow Up 3

Associate CMO Admin Hours 25

Maintain active primary care panel

Provider Staff

+ Support provider morale through communication and transparency

+ Recruit new providers, setting the tone and defining the mission

+ Supervise and coach Medical Directors:

+ Oversee the productivity and efficiency of providers Identify and address significant areas of need

+ Oversee the application of staff-development policies

+ Promote equity for provider compensation across the institution

+ Work with Medical Directors on physician performance:

+ Assess problematic physicians

+ Negotiate resignation of physicians

+ Improve % of charts closed on time

+ Maximize performance for Meaningful Use

Fiscal Viability

•Maintain a working knowledge of the NeighborHealth financial position and future prospects

•Collaborate in grant applications

•Look for efficiencies to minimize waste

Research – Review and approve projects

+ Clinical Relevance

+ Financial impact

+ Methodology: design, tools, literacy level, cultural appropriateness

+ Operational impact

Miscellaneous

Maintain excellent punctuality and attendance.

Promote a sense of “teamwork” through demonstration of self-direction and self-motivation. Solve problems independently or know when to seek consultation.

Displays outstanding customer service skills when interacting with all NeighborHealth customers according to the ACE model.

Adheres to all NeighborHealth and departmental policies and procedures.

Participate in required departmental activities and meetings.

Perform other related duties.

EEO & Accommodation Statement:

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [email protected] or call 617-568-4480 to let us know the nature of your request

Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

E-Verify Program Participation Statement:

NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

There’s a reason NeighborHealth (formerly East Boston Neighborhood Health Center) is ranked as one of the "Top Places to Work" by The Boston Globe. It's because we're committed to maintaining a supportive and welcoming environment — for both our employees and our patients — that reflects our mission and culture. We are proud to offer benefits that support you inside and outside of work.

We strive to offer a variety of schedules, a diverse and inclusive workforce, and a patient-driven purpose that supports our local community. Additionally, we utilize our Education & Training Institute as a resource for our large employee workforce who seek to broaden their skill base and advance their careers. We hope you consider joining our team!

+ Medical & Dental Coverage

+ Life and Disability Insurance

+ Privileges at Boston Medical Center for Providers

+ 401(K) Retirement Plan

+ Educational Assistance

+ Flexible Spending & Transportation Accounts

+ Paid Holidays, Vacations, Sick and Personal Time

+ A Generous Staff Development Benefit

+ Excellent Malpractice Coverage

+ A Designated Medical Staff Office for Physician Support

+ Free Parking

+ And Much More…