"Alerted.org

Job Title: IT Manager

Type: Direct Hire

Contractor Work Model: Onsite

Hours: 8 AM- 5 PM M-F

Salary: up to $140k with Bonus

Responsibilities:

This role will develop and maintain the infrastructure and equipment related to the IT, digital workplace, digital manufacturing equipment, etc. It also supports employees on IT related needs. This position will require the candidate to be able to do, including but not limited to:

Maintenance, renewal and development of:

+ Security solutions (shared with global IT Team)

+ Servers (Americas offices, Cloud)

+ Network infrastructure (Americas offices, Cloud)

+ Firewall infrastructure (Americas offices, Cloud)

+ Internet connections (Americas offices)

+ Conference equipment (Americas offices)

+ Operational technology equipment (Americas plants)

+ Phone systems (Americas offices)

+ End user equipment (Americas offices)

Additional Responsibilities

+ Support end users with their tools and equipment (that ServiceDesk cannot do).

+ Application support (general inquiries on application utilization that ServiceDesk or support agreements with specific vendors do not solve).

+ IT onboarding and offboarding that is required (that ServiceDesk cannot do).

+ Managing relation to external Servicedesk (contract, quality, utilization, documentation, but also acting 2nd, 3rd line when needed together with rest of IT team)

+ Printers (Americas offices)

+ Other local systems (e.g. CCTV, office access systems).

Requirements:

+ Bachelor’s degree in Information Technology, Cybersecurity, Computer Business Systems or related technology field.

+ 10+ years of experience working as IT Manager for a company with multiple locations.

+ Advanced knowledge of Cyber Security technologies, Network technologies, MS Operating systems for server environments.

+ Experience with the following cloud servers: Microsoft Azure, potential use of AWS and Google in the future.

+ Experience with weigh bridges, potentially PLCs, local CCTC solutions on plant etc.

+ Experience with specific cybersecurity platforms or tools such as FortiNet, ArcticWolf, Microsoft etc.

+ Primary firewall technologies in place across Americas offices and cloud environments: Fortinet, FortiNet ADVPN, Aruba, Ruckus, Cisco.

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M-

#LI-

#DI-

Ref: #558-Scientific

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.