• Hearing Officer for Transportation Operations

    Massachusetts Port Authority (East Boston, MA)


    Hearing Officer for Transportation Operations

     

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    Hearing Officer for Transportation Operations

     

    Location

     

    East Boston, MA

     

    Job Type

     

    Full-Time

     

    Job Number

    FY2026-00045

    Department

     

    Aviation

     

    Division

     

    Transportation Operations

     

    Opening Date

     

    09/24/2025

     

    + Description

    + Benefits

    ABOUT US

    The Massachusetts Port Authority is Going Above and Beyond for your career. We are a dynamic organization that connects people and businesses to the global community by air, land, and sea. Our employees are essential in moving planes, cargo and cruise ships safely, efficiently and sustainably. We are an economic engine, managing real estate assets where people live, work, and play. Together, the properties we own and operate generate $20 billion for the region’s economy.

     

    Massport’s Boston Logan International Airport (BOS) serves as a vibrant gateway to New England and beyond, seamlessly connecting global travelers and ensuring the satisfaction of millions. Driven by a steadfast commitment to safety and security, environmental stewardship, convenience, and exceptional customer service, we take pride in fostering meaningful connections between people, cultures, and opportunities. Through innovative collaboration, embracing sustainability, and serving as an economic catalyst for our communities, we cultivate a thriving and welcoming hub that fuels the growth and prosperity of our region.

    ABOUT YOU

    As a Hearing Officer for Transportation Operations, you bring a strong sense of fairness, precision, and professionalism to every interaction, confidently navigating complex situations while upholding regulatory standards. Your ability to communicate clearly, maintain accurate records, and foster trust across diverse stakeholders makes you a key connector between Massport and the transportation community.

    What you will do:

    + Coordinate with the State Police Hackney Officer to adjudicate taxi driver violations and record hearing outcomes.

    + Research and resolve outstanding violations for ground transportation companies, including conducting hearings and issuing administrative actions as needed.

    + Collaborate with internal teams to track violations, payments, and maintain accurate records for all transportation partners.

    + Communicate regularly with taxi, livery, and app-based ride providers, and support parking violation processes as needed.

    WHAT YOU OFFER

    WHAT YOU OFFER

    + High school diploma or equivalent work experience.

    + Working knowledge of the taxi, livery, and app-based ride industries.

    *Click here for detailed job description (https://www.massport.com/sites/default/files/2025-09/Massport-Job-Description-Hearing-Officer-For-Transportation-Operations-9-24-25.pdf)

    WHAT WE OFFER

    Collaboration with colleagues at all levels of leadership from all different disciplines, from Aviation to Maritime and beyond. Every day is different at Massport and the breadth of our impact on the Massachusetts region through our facilities provides many opportunities for our employees to grow, learn, and explore the many areas of our business. Our business is all about connecting. We support and take pride in the employees that make those connections possible each and every day.

    What we believe in :

    Work/life balance

     

    Supporting the people and businesses of New England

     

    A supportive and inclusive culture

     

    Achieving results and having positive impact

     

    Opportunities for growth

     

    Being good neighbors in the communities we serve

     

    Providing safe, healthy, and secure work environment

     

    Protecting the environment

     

    *Click here for information on our comprehensive compensation and benefits packages. (https://www.massport.com/sites/default/files/2025-05/HR\_Benefits-One-Sheet-5-12-25.pdf)

     

    We're a world-class organization of people moving people and goods--connecting Massachusetts and New England to the world safely, securely, and efficiently, with a commitment to sustainability, our neighboring communities, and diversity, equity, and inclusion.

     

    We support and take pride in the employees that make those connections possible each and every day.

    We provide comprehensive compensation and benefits packages*:

    • Health, dental, vision, life insurance

    • Disability insurance

    • Flexible work arrangements

    • Vacation time, sick time, personal days

    • 12 Holidays per year

    • Massport Retirement Plan (Pension)

    • Deferred Compensation Plan (457b) with employer match

    • SMART Plan retirement plan advisor/financial planning

    • Discounted MBTA passes

    • Public service loan forgiveness program for federal student loans

    • Professional development programs

    • Mentorship program

    • Adoption assistance

    • Paid parental leave

    • Employee assistance program

    • Employee recognition programs

    • Employee resource groups

    • Flexible spending accounts

    • Wellness programs

    • Community engagement

    • Volunteer opportunities

    • On-site employee parking

    • Bike racks

    • Electric car charging stations

    • Mother's suite for new/nursing mothers

    *Benefits may vary by position and/or location.

     

    For more information, please visit www.massport.com.

     

    We are an equal opportunity employer and are committed to workforce diversity and inclusivity.

     

    Follow us on linkedin.com/company/massachusetts-port-authority

     

    Employer

     

    Massachusetts Port Authority

     

    Address

     

    One Harborside Drive, Suite 200S East Boston, Massachusetts, 02128-2909

     

    Phone

     

    617-568-3900

     

    Website

     

    http://www.massport.com

     

    Apply

     

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