"Alerted.org

Job Description

A large local utility client is seeking a Business Analyst to support the replacement of a mobile workforce management system. This role involves a full refresh of business requirements and will require close collaboration with a wide range of business user groups. Success in this role will come from experience working with unionized field staff and operational teams. While a background in utilities or telecom is preferred, it is not required. The role will require travel to multiple offices and service centers across the Seattle area, so reliable transportation is essential.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 3+ years of experience as a Business Analyst or Process Analyst in an operational or field-based environment

• Proven ability to create, document, and manage business requirements across cross-functional teams

• Experience working with third-party vendors or system integrators on enterprise system implementations

• Strong communication and stakeholder management skills, especially with field operations and unionized teams

• Ability to facilitate workshops and gather requirements from both technical and non-technical stakeholders

• Experience with business process mapping and identifying areas for process improvement

Comfortable working independently and traveling to multiple locations as needed