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Join Henry Ford Health Motor City Orthopedics department as an Authorization Surgical Scheduler.

GENERAL SUMMARY:

Schedule: Full Time Day Shifts

As an Authorization Surgical Scheduler , you will be a vital part of our healthcare team, utilizing your core skills in medical administrative support, patient service, and office experience to ensure seamless coordination of surgical procedures. Your premium skills in medical collection, EMR systems, and HIPAA compliance will be essential in maintaining accurate records and safeguarding patient information. With a focus on communication, customer service, and time management, you will excel in liaising with patients, healthcare providers, and administrative staff to facilitate efficient and effective surgical scheduling. Join us in delivering exceptional care and support to our patients in a dynamic healthcare setting.

PRINCPLE DUTIES & RESPONSBILITIES:

+ Scheduling STAT imaging for selected providers and obtaining authorization .

+ Ordering, scheduling, and obtaining authorization for Visco supplementation.

+ Schedule patients for surgery based on the availability of the surgeon and the medical condition of patients.

+ Respond to calls, emails, and queries that patients might have regarding their surgery.

+ Coordinate pertinent information and changes with management, surgeon, OR, and implant reps.

+ Manage surgeons calendar and communicates changes.

+ Obtain medical clearance and insurance authorization prior to surgery date.

+ Guide patients and any relevant third party through instructions about “things to do” before and after surgery.

+ Coordinate with other hospital departments when special surgical needs occur.

EDUCATION & EXPERIENCE REQUIRED:

+ High School diploma equivalency - 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

+ Prior experience in health care.

+ Understanding of basic medical terminologies, diagnostic procedures, insurances and authorization .

+ Strong communication and customer service skills.

+ Ability to learn quickly and work under pressure in a fast-paced environment.

+ Attention to detail.

+ Excellent organizational and time management skills.

+ Good work ethic and ability to treat documents and patients with confidentiality.

+ Ability to work effectively as part of a team.

Additional Information

+ Organization: Henry Ford Providence Hospitals

+ Department: Motor City Ortho

+ Shift: Day Job

+ Union Code: Not Applicable

Additional Details

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .

Benefits

The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity/Affirmative Action Employer

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is

committed to the hiring, advancement and fair treatment of all individuals without regard to

race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

weight, marital status, family status, gender identity, sexual orientation, and genetic information,

or any other protected status in accordance with applicable federal and state laws.