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Job Summary

We're seeking a Medical Office Assistant to join our remarkable team at the Novant Health Medical Group Neurology team in Wilmington, NC. This position plays a pivotal role in delivering exceptional, patient-centered care and supporting our providers in a dynamic environment.

Key Responsibilities:

+ Providing Compassionate Support: Your empathy and calm demeanor can help alleviate anxiety and create a sense of comfort and continuity throughout their treatment journey.

+ Enhancing Clinical Efficiency: By managing patient flow, preparing exam rooms, and assisting with procedures, you set the team up for success and ensure patients receive remarkable care.

+ Ensuring Coordinated Care: You are a vital link in the communication chain between the patient and the healthcare team. By accurately documenting information and coordinating appointments, you help ensure that every step of a patient's complex treatment plan is organized and seamless.

At Novant Health, we're more than just a healthcare system—we're a community dedicated to creating a healthier future for all. We believe that caring for our team members is just as important as caring for our patients. When you join us, you'll find a place where your unique skills are valued, your well-being is a priority, and your professional goals are supported every step of the way.

Comprehensive Benefits for Your Well-being

We understand that your life and your family come first. Our benefits package is designed to support you with comprehensive and competitive offerings, including:

+ Health and Wellness: Medical, dental, and vision coverage to keep you and your loved ones healthy.

+ Financial Security: Retirement plans with a company match, and life and disability insurance.

+ Work-Life Balance: Generous paid time off, and flexibility to meet your personal needs.

+ Additional Perks: Access to wellness programs, employee assistance, and tuition reimbursement.

Responsibilities

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

+ Our team members are part of an environment that fosters team work, team member engagement and community involvement.

+ The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.

+ All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

Qualifications

+ Education: High School or GED required. Graduate of an accredited medical assistant program or a minimum of 2 year experience in a medical assistant role that included medication administration, required.

+ Experience: Previous work in a medical clinic preferred.

+ Licensure/Certification: BLS/CPR (or earned within 90 days of hire), required. Annual UAP agreement with provider, required.

+ Additional skills required: Ability to successfully complete generic and department specific skills validation and competency testing.

Job Opening ID

111749