• Receptionist/FJC

    City of New York (New York, NY)


    Job Description

    The Kings County District Attorney's Office, located in the Metrotech area of Brooklyn, New York, is accepting applications for the position of Front Desk Receptionist in the New York City Family Justice Center.

     

    The Brooklyn Family Justice Center provides a “one-stop shopping” for domestic violence survivors by placing lawyers, police, dedicated domestic violence prosecutors, counselors, clergy, and other service providers under one roof. Under the Mayor’s Office to Combat Domestic Violence and the Kings County District Attorney’s Office, the BFJC is the first of 15 such centers planned under the President’s Family Justice Center Initiative. Sanctuary for Families provides children’s programming and legal services at the Brooklyn Family Justice Center.

    Responsibilities include but are not limited to:

    - Staffing the lobby BKFJC reception desk.

     

    - Greets clients, assesses if they are going to the Criminal Justice side or the Community side.

     

    - Works as a team with other BKFJC frontline and administrative staff.

     

    - Entering names in the BKFJC database and providing appropriate stickers.

     

    - Notifying BKFJC frontline staff of arrival of clients and guests.

     

    - Utilizing language line when needed to assist communicating with client.

     

    - Notifying frontline staff when a client needs to be escorted upstairs.

     

    - Notifying administrative staff when clients are having issues (mental health, physical health/needs, under the influence of a substance).

     

    - Identifying any other situations in which a supervisor is needed to address client needs in the lobby area (i.e. client is expressing homicidal or suicidal ideations or is crying).

     

    - Working with lobby staff to assist in identifying appropriate clients for the BKFJC.

     

    - Working collaboratively with KCDA reception staff to assist clients getting to the BKFJC.

     

    - Maintaining confidentiality at all times.

     

    - Communicating with supervisors about any client or partner issues that arise.

     

    - Other duties as assigned.

    Preferred Skills:

    - Experience handling clients in busy social services office.

     

    - Comfortable in a busy, unpredictable drop-in center.

     

    - Strong interpersonal skills.

     

    - Strong communication skills.

     

    - Have a collaborative approach.

     

    - Ability to work well with others in a team environment.

     

    - Have ability to properly deal with person(s) who might be in crisis.

     

    - Bilingual – English / Spanish.

    Apply:

    To apply click the “Apply Now” button.

     

    We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted.

    COMMUNITY ASSISTANT - 56056

    Qualifications

    1. There are no formal education or experience requirements for this position. However, the ability to understand and carry out simple instructions is required.

    2. Candidates must be able to understand and be understood in English.

     

    Additional Information

     

    The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

     

    Salary Min: $ 43,460.00

     

    Salary Max: $ 43,460.00