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Special Assistant
- City of New York (New York, NY)
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Job Description
CANDIDATE MUST BE PERMANENT IN THE PRINICAL ADMINISTRATIVE ASSOCIATE CS TITLE.
The Office of Training Operations provides the critical link between staff development and worker understanding of policy for execution of agency programs. The Office of Training Operations (OTO) unit is responsible for all aspects of curriculum development and training delivery of social services policies and procedures for programs administered by DSS/HRA/DHS including but not limited to Cash Assistance, and Supplemental Nutrition Assistance Program (SNAP); employment, education and engagement programs, Medicaid and Social Security Assistance, Customized Assistance Services, services to immigrants, refugees and non-citizen, domestic violence programs, child care and housing subsidies.
Under the direction of the Executive Director of the Office of Policy, Procedures and Training/Office of Workforce Development with latitude for some independent judgement and initiative, the Special Assistant performs difficult administrative work related to the day-to-day management of the Office of Workforce Development. The Special Assistant collaborates with DSS/HRA/DHS program areas to assist with training need requests and monitoring completion.
The Office of Policy, Procedures and Training (OPPT) is recruiting for one Principal Administrative Associate III to function as Special Assistant who will:
- Manage the creation and tracking of training requests from the DSS/HRA/DHS program areas to ensure requests are recorded and assigned to the appropriate OPPT Training Manager, monitor the progress of the requests reporting findings and discrepancies to the Executive Director.
- Perform professional work in the preparation and conduct of training surveys, work measurement, analyses, and evaluation of organizational structures of the Office of Training.
- Assist in the development and implementation of curricula and material for training on new high- level special projects and existing procedures.
- Review data and prepare written and statistical reports as to the effectiveness and efficiency of training and projects.
- Collaborate and liaise with program heads and other city agencies to provide training updates and schedules.
- Maintain a high level of expertise in social services policies, procedures and business practices and ensure DSS-HRA-DHS's staff is knowledgeable of regulations and policies needed to address the inconsistences in agency practices.
- Manage general correspondences for the office of the Executive Director; draft and edit responses.
- Participate and represent the Executive Director at meetings as required.
PRINCIPAL ADMINISTRATIVE ASSOC - 10124
Qualifications
1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Salary Min: $ 75,971.00
Salary Max: $ 85,000.00
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