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Description

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities

- Drive world-class quality in the Data Center to achieve the best operating, lowest cost infrastructure in the world. The QA engineer will be obsessed with quality, engineering and design continuous improvements.

- Ability to make quick decisions with limited data based on experience and understanding of the subject matter

- The QA engineer will focus on fiber optic and optic components, cabling and interconnect products, technologies and standards at this point. The scope may expand to mechanical and electrical (M&E) and other mission critical components later.

- Collaborate with the Engineering team to establish a comprehensive Global Design Standards document, Global Installation Best Practice Guidelines, and detailed Product Specifications for Inside Plant Cabling. Develop Quality Assurance manuals, manage amendments and revisions, formulate audit strategies, and define quality and operational metrics to effectively measure performance and success.

- Audit and inspect Data Center & Edge sites to ensure standards are being followed, generate punch lists, report and generate remediation plans, action and close all customer complaints and defects, provide recommendations based on product and vendor performance, continuously propose improvements to existing designs and processes

- Conduct training sessions with local Infra Delivery Teams and any other Infra Ops organizations to ensure deployments comply with design standards and best practices.

- Candidates must be responsive and communicate with technical teams to collect requirements and communicate with internal customers to describe features, technical designs and strategy.

- Identify and respond to risks and high-priority issues rapidly and effectively

- Support New Product Implementation activities that improve infrastructure quality, reduce cost and installation time

- Local Travel 40+% to review projects and coordinate with onsite personnel and contractors at AWS Data Centers

This is an opportunity to leverage and grow your existing quality and engineering experience in an innovative and highly collaborative environment where the results of your work will directly impact AWS and its customers.

A day in the life

Amazon Web Services (AWS) is a highly innovative company that collaborates across disciplines to produce new technology that changes our world. The AWS Quality Team is a fast-growing team that is rethinking the implementation and design for the critical arteries that connect the various pieces of hardware inside AWS’ data centers and edge sites.

As a member of this team, you will be charged with visiting our data centers and ensuring that we are following these standards while also collecting lessons learned so we are continually improving. You will also work directly with engineers, managers, and operations teams across the company to develop structured cabling and installation standards based on these observations and lessons learned.

About the team

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

- High school diploma or equivalent; associate or bachelor's degree in Information Technology, Telecommunications, or related field preferred.

- 3+ years of experience in structured cabling, inside plant (ISP) infrastructure, or data center environments.

- Knowledge of fiber optic, copper (Cat 5e/6/6A) cabling installation standards

- Basic understanding of grounding and bonding requirements in accordance with ANSI/TIA, NEC, and BICSI

- Working knowledge of cable pathway infrastructure

- Ability to read and interpret construction drawings, RCPs, BIMs, rack elevations, and cable schedules.

- Proficiency in using inspection tools and documenting technical information

- Strong attention to detail, organizational skills, and ability to work in fast-paced environments.

Preferred Qualifications

- Bachelor's degree in Telecommunications, Electrical Engineering, or related discipline

- In-depth knowledge of ANSI/TIA-568, 569, 606, 607, ISO/IEC 11801, and NEC Articles 300 & 392 (or related local electrical codes)

- Familiarity with NEMA VE1/VE2 and IEC 61537 for cable tray construction and installation.

- Experience conducting QA inspections in live data center environments with a focus on pathway fill ratios, cable diameter compliance, separation requirements, and firestop/fire rating compliance

- Hands-on knowledge of fiber splicing, fiber testing equipment (OTDR/OLTS), budget-loss, and copper certification testing

- Familiarity with data center best practices (e.g., hot/cold aisle containment, overhead vs underfloor cabling strategies).

- Strong communication skills with the ability to interface with contractors, engineers, and stakeholders.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $67,200/year in our lowest geographic market up to $150,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.