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Provides cash operations support and processes a variety of transactions including vendor payments, customer premiums and agent commissions. Completes accounting-related transactions as needed for finance and other compliance functions.

The hours for this role are M-F 10:30 am - 7 pm.

Position Compensation Range:

$25.00 - $31.25

Pay Rate Type:

Hourly

_Compensation may vary based on the job level and your geographic work location._ _Relocation support is offered for eligible candidates._

Primary Accountabilities

+ Prepares invoices and processes payments, refunds to and from vendors or insured customers. Reviews statements and reports and reconciles transactions as needed.

+ Prepares agent commission files and reconciles activities with carriers.

+ Prepares bank deposits.

+ Researches accounting-related questions and issues and resolves transactions.

+ Responds to escalated inquiries from agents and vendors regarding commissions, points, payments received, refunds on policies, outstanding invoices, premiums, endorsements, account statements, or other accounting issues.

+ Provides accounting support to premium finance arrangements.

+ May be required to complete other assignments or participate in projects based upon skills, achievements, or experience.

Specialized Knowledge & Skills Requirements

+ Demonstrated experience providing customer-driven solutions, support or service.

+ Demonstrated experience and proficiency using PC software applications (e.g. Microsoft Office, Internet Explorer, Outlook, Excel, etc.)

+ Solid knowledge and understanding of insurance, accounting, accounting systems, budget, or tax concepts.

+ Demonstrated experience in accounting support activities in an insurance, insurance brokerage or other financial services functions.

+ Basic knowledge and understanding of brokerage sales and commission structure, and brokerage vendors.

Travel Requirements

+ Up to 5%.

\#LI-Hybrid

Additional Information

+ Offer to selected candidate will be made contingent on the results of applicable background checks

+ Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions

+ Sponsorship will not be considered for this position unless specified in the posting

In this hybrid role, you will work 10 days per month from the office. You should reside within approximately 35-50 miles of one of the following office locations: Madison, WI or Phoenix, AZ.

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email [email protected] to request a reasonable accommodation.

\#LI-JM1