"Alerted.org

Position Summary

The Receptionist serves as the first point of contact for visitors, applicants, and employees,

creating a professional and welcoming environment at the front desk. This role manages incoming

calls, directs inquiries, coordinates scheduling support, and provides general administrative

assistance across departments. The Receptionist helps ensure smooth daily operations while

supporting various teams with clerical tasks and employee engagement activities.

Essential Duties & Responsibilities

+ Greet and assist visitors, vendors, and applicants in a professional and courteous manner.

+ Manage incoming calls, voicemail, mail, and front desk communications.

+ Maintain office supplies, coordinate with vendors, and ensure reception and common areas are organized.

+ Support HR with new hire paperwork, onboarding tasks, and uniform distribution.

+ Assist with scheduling meetings, preparing agendas, and maintaining calendars.

+ Provide administrative support for company events, employee recognition activities, and occasional tradeshow logistics.

+ Maintain organized records, files, and shared resources.

+ Perform various additional clerical or administrative tasks and projects as assigned by management.

Requirements

Qualifications

+ Bilingual proficiency in Spanish and English required.

+ 1 year of experience in a receptionist, front desk, or administrative support role.

+ Strong communication and interpersonal skills.

+ Excellent organizational and time management abilities.

+ Proficiency in Microsoft Office Suite; familiarity with tools like Trello or Canva is a plus.

+ Professional presentation and approachable demeanor.

Competencies

+ Professionalism and reliability.

+ Strong multitasking and prioritization skills.

+ Positive and welcoming customer service approach.

+ Ability to handle sensitive information with discretion.

+ Team player with a proactive mindset.

Physical Requirements

+ Prolonged periods of sitting at a desk and working on a computer.

+ Ability to lift up to 20 pounds (o􀆯ice supplies, event materials).

+ Occasional local travel for errands or events.

Benefits

Paid time off- 120 hrs. (3 weeks) upon hire! 200 hrs. (5 weeks) after 5 years of service!

401(k)/ 401(k) matching – Eligible to start contributing after 90 days of employment. We match 100% up to the first 3% and 50% on the next 2% of employee contributions.

We offer medical, dental, vision, vol life insurance, 1x annual salary company paid life insurance, short-term & long-term disability, critical illness, and accident coverage.