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Information Technology Specialist 3 - Programming

**Department:** Information Technology

**Location:** Albany, NY

Apply by: All applications must be submitted by 5:00 pm on Sunday, October 12, 2025. Applications received after 5:00 pm will not be considered.

Position Summary

The Information Technology Specialist 3-Programming position will supervise Information Technology Specialist 2 staff and serve as the subject matter expert for our Workday ERP solution, responsible for ensuring system functionality, optimizing processes, and supporting end-users. As a part of a project team, the Information Technology Specialist 3- Programming will perform a full range of activities including requirements gathering, design, configuration, testing, and deployment, as well as maintenance and troubleshooting defect support. This position will be assigned to the Financial and HCM Solutions team under ERP Solutions. The incumbent will be instrumental in optimizing our Workday Talent and Acquisition and Asset modules, ensuring a seamless and efficient experience for our employees and candidates.

Minimum Qualifications

Either 1) Reachable on the Civil Service eligible list; 2) Eligible for reassignment by virtue of having permanent competitive service as an Information Technology Specialist 3-Programming (SG-23); OR 3) Eligible for transfer under the provisions of the Civil Service Law by virtue of having one year of permanent competitive service in an appropriate title.

Preferred Qualifications

+ Bachelor-s degree or higher in relevant IT field or equivalent experience

+ At least two years of applied experience in application development

+ Active certification(s) in the Workday platform

+ Supervisory and project management experience

+ Experience and Functional understanding of Talent & Acquisition and/or Asset Management

+ Experience and functional knowledge of Public Sector Talent and Recruitment and/or Asset Management

+ Experience with Workday Studio, EIBs, Core Connectors, and/or Custom Reports

+ Experience understanding how role mapping of security aligns with job duties for talent

+ Understanding of Workday Recruiting business processes and best practices

+ Knowledge of calculated fields, condition rules, and business process configurations within a configurable application platform

+ Proven ability to troubleshoot complex system issues

+ Strong written and verbal communication, and interpersonal skills

+ Excellent analytical and problem-solving skills, with the ability to translate complex business requirements into practical Workday configurations

+ Capability to manage multiple priorities effectively

+ Commitment to providing exceptional customer service

Work Modality

Currently we have a hybrid work schedule which may be subject to change in the future.

Job Duties

The duties of the Information Technology Specialist 3 - Programming include, but are not limited to, the following:

+ Supervise Information Technology Specialist 2 staff as assigned

+ Act as a project manager for staff assignments and escalate concerns to Grade 25 or other project team members as necessary

+ Serve as the primary subject matter expert for Workday's Talent, Acquisition (Recruiting), and Asset modules

+ System Configuration and Optimization:

+ Configure, test, and deploy new features and enhancements within the Workday Recruiting, Talent, and Asset modules

+ Troubleshoot system issues and implement solutions, leveraging both configuration and integration options

+ Optimize Workday processes and workflows in collaboration with HR and other department leaders to enhance efficiency, reporting, and analytics

+ Maintain Workday configuration governance and data integrity, ensuring compliance with relevant standards and policies

+ User Support and Documentation:

+ Address user inquiries and provide support regarding Workday features and processes within the modules

+ Create and maintain comprehensive documentation for Workday module changes, including configuration workbooks, unit test cases, functional/technical designs, and reasons for changes

+ Project Participation & Continuous Improvement:

+ Participate as a key team member on Workday projects, contributing to requirement analysis, timeline determination, testing, and post-implementation support

+ Assist in analyzing user requirements, gathering information, documenting existing systems/processes, and developing detailed specifications

+ Stay current with Workday updates, releases, and HR and Asset Management best practices to proactively identify and implement improvements

Salary Grade

This position is a Grade 23

Salary Range

$99,183- $129,410

Job Type

Civil Service/CSEA

EEO STATEMENT

At NYSTRS, diversity, equity, and inclusion are integral to our mission of providing our members with a secure pension and exceptional customer service. We are committed to fostering an inclusive and equitable culture where all diversity is valued and recognized as a source of strength and enrichment across all operations.

NYSTRS is proud to provide equal opportunities to all employees and qualified applicants without regard to race, color, religion, creed, sex, gender expression or identity, national origin, age, ability and disability status, veteran status, marital status, pregnancy status, sexual orientation, citizenship, or any other legally protected class. We are committed to being a workplace that attracts, supports, and retains talented individuals from diverse backgrounds and experiences while championing equal opportunity across recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

All applications to NYSTRS should be done via our** **website (https://nystrs.hrmdirect.com/employment/job-openings.php?search=true&dept=-1&city=-1&state=-1)** **. NYSTRS will never ask you to submit private information via email or direct you to submit private information to another site as part of our recruitment process.