• Office Manager

    US Physical Therapy (Folkston, GA)


    Company Description

    Advance Rehabilitation is committed to being the most sought-after physical therapy company in the Southeast for services including industrial rehabilitation, athletic training, and sports medicine. Our mission is to provide the highest quality rehabilitation services in a cost-effective and time-efficient manner while delivering excellence in customer service.

     

    Advance Rehabilitation Connects, Adapts, Empowers, Delivers, and Serves to transform lives!

    Job Description

    The Office Manager plays a key role in keeping the practice running smoothly, balancing day-to-day operations with long-term efficiency goals. This position ensures the office delivers excellent patient care while staying compliant with healthcare standards. The role requires strong leadership, problem-solving, and organizational skills to support staff, maintain accurate records, and keep workflows on track.

     

    + Supervise and train office assistants, ensuring smooth workflow and high-quality customer service

    + Develop and implement office policies and procedures to optimize efficiency and productivity

    + Manage scheduling and staffing to ensure adequate coverage and patient care

    + Oversee the maintenance of electronic medical records and patient charts, ensuring accuracy and compliance with regulations

    + Coordinate with healthcare providers, insurance companies, and other stakeholders to streamline processes and resolve issues

    + Monitor and manage inventory of office supplies and equipment

    + Prepare reports and analyze data to identify areas for improvement and implement solutions

    + Handle escalated patient inquiries and complaints, striving for satisfactory resolution

    + Ensure compliance with HIPAA regulations and other healthcare standards

    Qualifications

    + High school diploma or equivalent

    + Minimum of two years of experience in a medical front office role, with supervisory experience preferred

    + Exceptional leadership and communication skills

    + Proficiency in Microsoft Word and Excel; experience with medical software preferred

    + Flexible availability with a willingness to adapt to changing schedules

    + Strong attention to detail and accuracy

    + Excellent time management and organizational abilities

    + A collaborative team player with a positive and energetic attitude focused on delivering outstanding customer service

    Additional Information

    + Excellent benefits package including 401k, holidays, medical/dental/vision insurance, and paid time off

    + Community service opportunities.

    + Get to interact with a great team and support staff, and so much more!

     

    We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you’d like to view a copy of the company’s affirmative action plan or policy statement and/or if you would like to request an accommodation due to a disability, please contact us at [email protected]