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Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey!

_NOTE: TPG Capital, a global alternative asset management firm, recently acquired Hospitality Solutions. Over the coming months, Sabre is working with TPG to formally separate the Hospitality Solutions business from Sabre. It is important to understand that while you will be employed by a Sabre legal entity, your role will be to support the Hospitality Solutions business, which is now owned by TPG._

Hospitality Solutions, formerly part of Sabre Holdings, is a global leader at the forefront of hospitality technology powering over 40,000 properties across 174 countries. Celebrated for our innovative and customer-centric approach, we deliver integrated platforms for distribution, reservations, retailing, and guest experience to both renowned hotel brands and independent properties worldwide.

A Reservation Agent within our Hospitality unit takes inbound calls for a dedicated hotel or multiple properties. This role serves the first point of contact for online shoppers and travel agents, when looking to select their accommodations. We strive to provide the guest with the best experience from the first phone call.

What does a Customer Service Reservation Agent do?

+ Assist our guest and travel agents with their vacation needs via inbound calls

+ Provide recommendations on suitable options while confirming reservations at our collection of internationally distinguished hotels

+ Answer inquiries pertaining to the resorts’ amenities, services, and policies

+ Aid guests with any special requests for their stay such as dinner reservations, airport transfers, city tours, etc

Why Hospitality Solutions?

+ Monthly Recognition & Incentives for Top Performers

+ Health Benefits start on Day One (Full Time Agent)

+ Paid Training

+ 5 weeks PTO (Full Time Agent)

Job Requirements

Who are we are looking for?

+ 1+ years of related experience preferred

+ Must be able to work Saturday and/or Sunday (Increased pay rate for afternoon shifts)

+ HS Diploma/GED or equivalent required

+ Passion to provide a great customer experience

This position pays a base of $15.00 hourly – increased pay rate for afternoon and evening shifts. Great bonus potential!

We have opportunities available for part time and full time in Orlando, Florida

Reasonable Accommodation

Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre's Compliance Office at [email protected]

Affirmative Action

Sabre is an equal employment opportunity/affirmative action employer and is committed to providing equal employment opportunities to minorities, females, veterans, and disabled individuals. EEO IS THE LAW

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