• Customer Service Coordinator - Transload…

    Savage (Charlotte, NC)


    Come work with us! Savage has been designated by USA Today as a Top Workplace and also received recognition as a Military Friendly Employer and a Top Company for Women to Work For in Transportation.

     

    Military Veterans and Reservists are encouraged to apply.

    These are just a few of the benefits you can expect from working with Savage:

    + Opportunities for Growth

    + Paid Holidays, Profit Sharing & Paid Time Off

    + Excellent benefits including medical, dental, vision, and 401(k) with match

    About The Role:

    The Coordinator’s primary responsibilities include providing administrative support to the Operations Manager and team. The Coordinator will provide all data entry into report directly to the Operations Manager.

    What you will be doing:

    + Manage customer orders and inventory systems

    + Answering phones and assisting with customer needs

    + Enter customer orders and railcar shipments in inventory

    + Insure all railcars’ Inbound and Outbound inspections are completed

    + Scale trucks in and out for load weights

    + Prepare documentation for truck arrivals and departures (Bill of Lading, Truck Arrival Checklist, Truck Departure Checklist)

    + Prepare load schedule for next day’s loads

    + Enter heating charges in inventory systems

    + Provide Safety Briefing to new drivers, vendors and visitors

    + Contact carriers to schedule pick up times for next day’s loads

    Requirements of a successful Coordinator:

    + Ability to follow directions (written and verbal)

    + Attention to detail, self-motivated, multi-task and good organizational skills

    + Knowledge of MS Office Suite to include Word, Excel, and Power Point, Outlook

    + Excellent customer service skills

    + High School Diploma or GED equivalent

    Here are some of the physical requirements of this role:

    + Coordinator will work on-site

    + Must be able to sit for long periods of time

    Additional Information:

    + A complete job description is available upon request

    + Savage is an Equal Opportunity Employer and maintains a drug-free workplace

    + California Residents Job Application Privacy Notice (https://savageco.com/careers/california-residents-job-applicant-privacy-notice/)

    Job Details

    Job Family Skilled Player

     

    Pay Type Hourly