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Job Title: Quality Assurance Manager

Job Description

As the Quality Assurance Manager for a leading manufacturer of foodservice equipment, you will be responsible for all quality-related standard operating procedures and audits, both internal and external, ensuring adherence to internal and regulatory standards. You will play a pivotal role in promoting quality achievement and performance improvement throughout the organization.

Responsibilities

+ Manage the quality assurance department, directing the work of quality technicians to meet quality requirements.

+ Develop and execute annual quality goals and objectives that align with the company's strategic goals.

+ Setup and maintain ISO 9001 certification and adherence to the quality system.

+ Educate and train employees on quality management system impacts, protocols, and procedures.

+ Direct corrective actions for customer complaints, warranties, returns, and internal processes.

+ Collaborate with all departments to document processes and procedures.

+ Lead development of quality improvement plans to reduce product costs.

+ Conduct audits, closing audit findings, and determine corrective and preventive actions.

+ Prepare the organization for audits and certifications.

+ Support the management team as necessary and nurture a quality culture.

+ Follow and comply with environmental, safety, and work rules and regulations.

+ Evaluate and implement organizational systems as needed.

+ Provide quality-based direction to production staff, ensuring safe and effective operations.

+ Develop positive relationships with suppliers and manage Supplier Quality metrics.

+ Participate in new product introduction projects to ensure quality characteristics are met.

Essential Skills

+ At least 7-10 years of experience in a machine shop manufacturing-based business.

+ Experience in quality assurance, control shop inspection practices, and working with contract manufacturers.

+ Strong understanding and experience leading ISO 9001 Quality systems and systems auditing.

+ Intermediate skills with Microsoft Office Word, Excel, and PowerPoint.

+ Knowledge of quality methods, tools, and instruments like 5 Why analysis, Kaizen and Ishikawa Diagram. Lean manufacturing, six sigma etc.

+ Experience with CMM (coordinate measuring machines)

+ Experience creating and tracking KPIs. Gathering and analysis data for quality purposes.

+ Experience leading and managing Quality personnel. Demonstrated leadership and communication skills with all levels of employees.

+ Extensive knowledge of Quality Management systems and planning techniques.

+ Experience in developing and implementing training for quality systems and Total Quality Management.

+ Functional knowledge of statistical concepts in Quality Control.

Additional Skills & Qualifications

+ Bachelor's degree in Quality or an Engineering Discipline; Master's preferred.

+ Strong experience in quality systems preferred.

+ Experience in a foodservice equipment manufacturing company is strongly preferred.

Work Environment

This is an onsite, office-based position requiring meetings and collaboration on the factory floor. The environment is dynamic and involves interaction with various teams across the organization to ensure quality standards are met.

Job Type & Location

This is a Contract to Hire position based out of Dallas, Texas. Permanent placement opportunity may also be available.

Pay and Benefits

The pay range for this position is $45.00 - $58.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Dallas,TX.

Application Deadline

This position is anticipated to close on Oct 10, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.