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Emergency & Supportive Housing Director

About the Organization Welcome to HRDC, where you'll find us working to improve our neighbors' lives by building a better community in Bozeman, Livingston and Southwest Montana. We invite you to become part of our HRDC family whether you need help or are able to provide help.

We believe in building a better community through supporting our neighbors across Southwest Montana with nearly 50 different programming initiatives.

HRDC exists to instill hope, develop resources, design solutions, and change lives.

We envision a place where poverty has no impact because opportunity and quality of life are equally afforded to everyone.

EOE Statement HRDC does not discriminate against any person including customers, employees, and applicants for employment on the basis of race, religion, national origin, sex, age, physical or mental disability, reprisal, and where applicable, marital status, familial or parental status, sexual orientation, political ideas and beliefs, level of English skills, if all or part of an individual’s income is derived from any public assistance program, or protected genetic information in employment or in any program or activity conducted or funded by HRDC, in the performance of contracts and the delivery of services or funding. Not all prohibited bases will apply to all programs and/or employment activities.

All are encouraged to apply. At HRDC IX , we value lived experience and nontraditional backgrounds. Studies have shown that people are less likely to apply for jobs unless they believe they meet every one of the qualifications described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your background and qualifications for the role.

Open Date 9/26/2025

Full-Time/Part-Time Full-Time

Exempt/Non-Exempt Exempt

Location Warming Center - Bozeman

Description

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Section I: Position Details

Job Opening Date:September 26, 2025

Job Status: This position is full time-40 hours. HRDC also has a "Wellness Hours Policy" which encourages full-time staff to use up to 4 paid hours weekly to work on their wellness.

Wage:$88,000-$124,000

Section II - Description of Duties Performed

General Summary of Purpose of this Position:

Responsible for overall performance of HRDCs Emergency and Supportive Housing programs. Establish and implement agency strategic initiatives. Develop public and private partnerships to promote emergency services, strategic goals, and programming for Gallatin, Park, & Meagher Counties. Provide supervision/guidance for department staff including Shelter and Transitional Housing Programs. Act as a liaison between the HRDC and other partner organizations.

Primary Job Duties and Responsibilities:

1. Carries out duties with a thorough knowledge of agency goals, objectives, projects and services

+ Leads the EHS department team in conceptualizing and implementing activities that enhance the scope and coordination of HRDC service to the community and individual constituents

+ Actively and effectively studies the community’s needs and works to fulfill such needs

+ Coordinates and monitors the provision of existing EHS programs across our customer base

+ Coordinates with the CEO regarding goals, program operations, partnerships, and funding

+ Engages in HRDC leadership team to further agency objectives

+ Participates in outreach and public education opportunities to further the agency’s mission

2. Selects, trains and guides department staff & volunteers

+ Participates in the hiring of necessary staff

+ Plans, direct and controls operational assignments for EHS department staff

+ Provides training specific to individual responsibilities

+ Promote and maintain a safe environment for staff, volunteers, and customers by actively participating in safety discussions, identifying potential risks, and helping design, implement, and maintain effective safety protocols.

+ Maintains spirit of cooperation and understanding among programs and work group members

3. Establishes and monitors budgets for various projects and the department as a whole; integrates various funding sources across programs within the department

+ Completes required reporting

+ Ensures allowableness of program/project charges

+ Maintains operations in a cost effective manner and within established financial limits

+ Prepares project and department projections as requested

+ Prepares and presents monthly departmental reports and Board of Directors reports

+ Provides grant contract management & assists with compliance for Federal and State grants

4. Explores and Implements New Opportunities and Service Delivery Models

+ Identifies and develops new opportunities to enhance the availability, accessibility, and effectiveness of EHS programs, including innovative service delivery models and strategic partnerships.

+ Evaluates potential initiatives — including grants, partnerships, and collaborative projects — to determine alignment with the mission, role, and scope of HRDC.

+ Works in conjunction with resource development staff and key community partners to pursue funding and leverage existing resources to expand or improve program impact.

+ Builds and maintains relationships with external partners to support integrated service delivery and collaborative approaches on-site and in the broader community.

5. Oversight and Maintenance of Program Facilities

+ Ensure program facilities are safe, clean, and well-maintained to support quality service delivery.

+ Conduct regular walkthroughs and inspections to identify facility needs, safety concerns, or maintenance issues.

+ Coordinate with internal teams, contractors, and vendors for repairs, upgrades, and ongoing facility services.

+ Maintain compliance with building codes, health and safety regulations, and organizational policies.

+ Oversee the scheduling and use of program spaces, ensuring accessibility and proper setup for program activities.

+ Manage facility-related budgets, track expenditures, and recommend cost-effective solutions for maintenance and improvements.

+ Develop and maintain preventive maintenance schedules and emergency preparedness plans.

+ Serve as the primary point of contact for facility-related concerns and ensure timely resolution of issues.

6. Interacts and communicates with customers, staff and others representing a wide variety of organizations, agencies and professions

+ Communicates both personally and impersonally through oral or written directives and memoranda

+ Represents the HRDC at public meetings

+ Promotes effective communication and cooperation with staff, customers and others, and, if necessary, negotiates disputes between programs

+ Provides direction to EHS department staff regarding implementation of agency wide policies, practices, cross-program directives and/or services

Required Qualifications: Knowledge, Skills and Abilities that are required for success in this position

Experience:

+ 5 year experience working in emergency services and with vulnerable populations

+ 5 years experience in a supervisory role &/or executive management

+ Experience demonstrating skills in public relations

Skills/Knowledge:

+ Ability to effectively work and communicate with a wide range of individuals from all socio-economic groups

+ Ability to read, interpret and implement documents such as governmental regulations, rules, and procedure manuals

+ Ability work with minimal supervision and effectively manage workflow

+ Ability to respond effectively to the most sensitive inquiries or complaints from customers or claimants

+ Ability to present self and organization in a positive professional manner

Education:

+ Bachelor’s degree in Human Services, Public Administration or Business Administration, or equivalent work/life experience

Confidentiality:

This position requires regular handling of sensitive and confidential client and agency information. Unauthorized disclosure could harm client interests and the organization, and may also violate state and federal privacy laws. This position may have access to reports, records, and personnel files, and must exercise the highest level of discretion, judgment, and confidentiality at all times.

Preferred Qualifications: Knowledge, Skills and Abilities that are advantageous to success in this role, but are not required

Experience:

+ Experience in writing, receiving, and managing grants

Education:

+ Master’s degree in Human Services, Public Administration or Business Administration

Additional Responsibilities of this role:

Bilingual Skillset:

+ Fluent English speaking required - Spanish Preferred

Language Skills:

+ Read and comprehend basic information and instructions. Present factual information to others.

+ Ability to interpret government regulations, rules and procedures.

+ Read, interpret & write routine reports and correspondence.

+ Ability to define problems, establish facts & draw valid conclusions.

+ Persuasive public speaking skills necessary.

+ The employee explains or interprets information of a controversial nature where the issues are of community or statewide interest and the media, compliance or legislative bodies are interested and may be hostile to the message or communications. Generally has unlimited charge of authority to negotiate within the areas of responsibility.

Supervision of others:

+ Position has effective recommendation authority to hire, evaluate, discipline, or recommend changes of status.

+ Manages staff members in the following programs: PATH,Housing First Village, Blueprint, Wheat Suites, and the Drop in Center.

+ Must be available for off hours Manager on Duty phone calls for emergency situations

Software/Tools/Technologies:

+ Experience with Google Workspace, cloud based filing and document sharing, scheduling and calendar tools, phone and messaging systems. Successful experience with program and budget management tools.

+ Experience with Google Suite - Documents, Sheets, Forms etc

Financial Responsibility:

+ Handles cash and other negotiable documents on a daily basis. Creates receipts, deposits, petty cash slips or other records to document monies received or disbursed. Codes receipts or disbursements for use in an accounting system. May authorize routine payments for recurring expenses.

+ Responsible for department budget

Travel Required:

+ Occasional travel for training or conferences

Reasoning Ability:

+ Ability to define problems, collect data, establish facts, and draw valid conclusions

+ Responsible for creating administrative and operational policy or making decisions that relate to the provision of multiple standardized Agency programs or that have Agency wide impact

Driver’s License:

+ Valid Driver’s License required

Safety:

+ The person in this position complies with HRDC safety policies, procedures & guidelines

+ Participates in safety training & drills as required

+ Reports unsafe conditions, incidents or near misses immediately; takes proactive steps to ensure the work area is clean and safe at all times.

HRDC, Professional or Governmental Policies & Regulations:

+ The person in this position must comply with State and Federal regulations and laws, Agency (HRDC) policies and procedures, and specialized professional or industry guidelines/standards.

Physical, mental and emotional attributes: Required to perform this job, with or without reasonable accommodation.

+ This role may interact with individuals experiencing crisis, and calls for emotional resilience, empathy, and the ability to remain calm, and obtain help as needed.

Working conditions/Environmental Factors:

+ The position involves either occasional (up to 25% of working time) physical exertion up to 20 lbs or regular driving, usually locally, to attend meetings or run errands. Standard safety practices or procedures mitigate risks of job-related injury or occupational disease.

This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Assigned duties and responsibilities may be added, removed, or changed at any time as organizational needs evolve.

This position is currently accepting applications.