"Alerted.org

Are you someone whose smile can be heard over the phone? Do you thrive in a fast-paced environment and love helping people? We’re looking for a friendly, enthusiastic, and task-oriented individual to be the voice of our company, handling incoming client calls, scheduling appointments, and providing top-tier support. We’re a close-knit, hardworking team that values creativity, discipline, and collaboration. If you're passionate about customer service and enjoy working in a dynamic office where no two days are the same, we’d love to meet you! Key Responsibilities: * Answer and manage incoming calls with a warm, professional demeanor * Schedule client appointments and follow up on inquiries * Provide support and solutions to client requests * Maintain accurate records and assist operations and sales staff * Collaborate with team members to ensure smooth office operations What We’re Looking For: * High energy and enthusiastic phone communication skills * Strong interpersonal skills and a customer-first mindset * Ability to prioritize tasks and manage multiple responsibilities * Excellent organizational and basic math skills * Proficiency in Microsoft Outlook and Office Suite * Experience with phone sales and appointment scheduling * Familiarity with Salesforce and QuickBooks Online is a plus Why Join Us? * Supportive team environment * Opportunities to grow and contribute creatively * Fast-paced, engaging work atmosphere * A chance to make a real impact on client experience Ready to bring your energy and expertise to our team?