• Emergency Response Social Worker

    City of Rochester, New York (Rochester, NY)


    Emergency Response Social Worker

     

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    Emergency Response Social Worker

     

    Salary

     

    $68,776.00 - $90,684.00 Annually

     

    Location

     

    Rochester, NY

     

    Job Type

     

    Full-Time

     

    Job Number

    25DM197DRA30

    Department

     

    Department of Recreation & Human Services

     

    Bureau

     

    Human Services

     

    Opening Date

     

    09/26/2025

     

    Closing Date

     

    10/10/2025 11:59 PM Eastern

     

    + Description

    + Benefits

    General Description

    This is a professional counseling position assigned to the Office of Crisis Intervention Services’ Person in Crisis (PIC) Team responsible for leading emergency crisis responses to emergency calls which include, but are not limited to: mental health (crisis, suicide), substance abuse, and domestic violence and family disputes.

     

    This is a Competitive Class position. The individual selected to fill this vacancy will be given a provisional appointment and will be required to participate in the next Civil Service Examination for this title.

     

    A qualified applicant may be provisionally appointed and serve in the position until a Civil Service Examination is administered and an appropriate eligible list can be established to make a permanent appointment in accordance with the Civil Service Rule of Three. (See "http://www.cityofrochester.gov/article.aspx?id=8589935786" Provisional Appointment -FAQ's) If you are already a City employee and have permanent, competitive status in your current position and appointment to this title would result in a provisional appointment in another department, you will lose your previous permanent competitive rights.

     

    CITY RESIDENCY WILL BE REQUIRED WITHIN ONE YEAR OF HIRE.

    Typical Work Activities

    + Leads all emergency crisis responses to emergency calls which include, but are not limited to: mental health (crisis, suicide), substance abuse, and domestic violence and family disputes;

    + Mobilizes response team members, assigns tasks and duties, and represents the City and response team at the scene;

    + Conducts formal assessments of the needs for the affected individuals and their families;

    + Manages and oversees an immediate support plan for each affected individual and their family;

    + Organizes and coordinates all information on applicable and available services and partner agencies to respond to needs for affected individuals;

    + Connects affected individuals with appropriate services and follows through until a hand off to a fixed support system can be confirmed;

    + Manages the information on responses, personal information of affected individuals and relevant data for reporting;

    + Designs and coordinates staff, volunteer, and partner trainings to include: orientation, mandatory trainings, program in-services and professional development;

    + Ensures the appropriate staffing and training for quality program and service delivery;

    + Provides on-site professional coaching and training for responders as needed.

    Minimum Qualifications

    High School Diploma or Equivalent PLUS:

    1. Master’s degree in Social Work, Counseling, Psychology, or closely related field; PLUS one (1) year of paid experience (full-time or part-time equivalent) in crisis intervention or direct service to vulnerable populations; OR

    2. Bachelor’s degree in Social Work, Counseling, Psychology, or closely related field; PLUS three (3) years of paid experience

     

    (full-time or part-time equivalent) as described in 1.

    SPECIAL REQUIREMENT:

    NYS Class D Motor Vehicle Operator’s license at time of appointment.

     

    This license must be maintained throughout employment.

    For full-time employees:

    The City of Rochester offers a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.

    For less-than full-time employees:

    The City of Rochester offers numerous growth opportunities to include the potential to transition into full-time, permanent employment.

     

    Employer

     

    City of Rochester (NY)

    Address

    30 Church Street Room 103A Rochester, New York, 14614

     

    Phone

     

    585-428-7115

     

    Website

     

    http://www.cityofrochester.gov

     

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