• Shop Technician Heavy Equipment

    Southwest Material Handling Inc (Las Vegas, NV)


    As a Shop Technician for Southwest JCB, you will be an integral part of the service department. The shop technician will diagnose and repair various JCB equipment and components in a shop environment, including diagnosing issues, ordering parts, handling customer and warranty reports, communicating with customers, and maintaining company assets. The position’s primary focus is to [perform quality maintenance, diagnose, and troubleshoot equipment] while providing the highest level of customer service and satisfaction.

    Responsibilities:

    The following responsibilities serve as a general guideline and are not intended to be an exhaustive list of the full scope of responsibilities. Duties and responsibilities are subject to change based on business needs and at the discretion of management.

     

    + Diagnose and repair equipment and components.

    + Properly source and order parts to ensure the repair is fixed correctly the first time.

    + Work in a shop environment on various JCB machines.

    + Perform preventative maintenance on JCB equipment in a shop environment as directed.

    + Communicate the progress of repairs with the Service Manager and the customer to ensure top customer satisfaction.

    + Use of company vehicles and special tooling properly, including maintaining all company-owned assets in a clean and safe manner

    + Completing all paperwork promptly, including work orders, parts orders, time, etc.

    + Adhere to all company policies and procedures.

    + Other duties and projects are assigned by direct management.

    Qualifications

    Qualifications

    Education/Additional Requirements:

    + A minimum of 5 years of experience repairing and maintaining construction equipment.

    + A high school diploma or equivalent and basic math skills.

    + Computer literate with the ability to process information.

    + Ability to communicate, prioritize and maintain time management.

    + Capable of accomplishing tasks independently without direct supervision.

    + Physically able to perform duties and lift up to 75 lbs.

    + Maintain a great attitude toward work.

    + Adheres to company policies, procedures, and practices as required.

    + Acceptable driving record.

    + A history of safe work habits.

    + Driven, self-motivated, and the ability to work with minimal supervision.

    + Valid Driver’s License/Acceptable Driving Record.