• Analyst, Technical Operations

    Evolent (Helena, MT)


    Your Future Evolves Here

     

    Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.

     

    Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.

     

    Join Evolent for the mission. Stay for the culture.

    What You’ll Be Doing:

    Are you passionate about data analysis and product technology operations? Do you thrive in dynamic, collaborative environments where your SQL expertise and problem-solving skills can make a real impact? Join our team to bridge the gap between development and business, lead client-facing initiatives, and drive continuous process improvements.

    What You’ll Do

    + Own daily product and data operations, supporting critical client systems with precision and urgency.

    + Configure and customize software applications to meet client-specific needs within platform capabilities.

    + Communicate effectively with both technical and non-technical audiences, adapting your style to suit the context.

    + Lead go-live initiatives, ensuring smooth transitions and successful handovers post-warranty.

    + Analyze and resolve client-reported issues, meeting SLAs and maintaining system integrity.

    + Design and script using advanced MS SQL Server tools, including SSIS, SSAS, XML, and Service Broker.

    + Conduct deep data analysis using SQL, proprietary applications, Azure App Insights, Data Dog logs, and JIRA.

    + Participate in QA and UAT, ensuring readiness and success for every deployment.

    + Identify and implement process improvements, contributing to operational excellence.

    + Collaborate on PIRs and RCAs, driving accountability and learning.

    Required Experience:

    + Bachelor’s Degree

    + 3–5+ years in application workflow, data analytics, and reporting

    + Intermediate to expert SQL and QA experience

    + Experience with CI/CD tools (e.g., Jenkins, GitLab) and Git version control

    + Proficiency in JIRA (reporting, KB articles)

    + Strong understanding of MS SQL Server features

    + Familiarity with BI tools (MicroStrategy, Power BI, SSRS)

    + Excellent communication, organization, and time management skills

    + Customer-focused, self-motivated, and detail-oriented

    + Team player with a low ego and high accountability

    Preferred Experience:

    + SQL Server Certification (Querying)

    + Experience with Microsoft Dynamics CRM

    + Advanced scripting/programming (C#, Python, Java, JavaScript)

    + ETL process experience

    + Prior experience with JIRA and Confluence

    + Background in Healthcare IT

     

    To ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. All candidates must complete a comprehensive background check, in-person I-9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration.

    Technical Requirements:

    We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.

     

    Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.** **If you need reasonable accommodation to access the information provided on this website, please contact** **[email protected]** **for further assistance.

     

    The expected base salary/wage range for this position is $75,000-80,000. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.

     

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