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XR Engineer and Studio Support Specialist

How to Apply

A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, in two pages or less, please let us know how this role aligns with your career aspirations and skill set. Submit both a cover letter and resume as one file (because of system limitations).

What You'll Do

The University of Michigan's Center for Academic Innovation (CAI), in partnership with the Ross School of Business Office of Digital Education, seeks an **XR Engineer and Studio Support Specialist** to join our Technology Infrastructure and Support (TIS) team. In this hybrid role, you will split your time between CAI and Ross, supporting one **XR studio at CAI** and **two XR stages at Ross** . You will be instrumental in building, maintaining, and advancing the hardware, infrastructure, and creative systems that power these advanced XR production environments. Your work will ensure **technical integrity, reliability, and creative flexibility** , enabling immersive, high-impact digital learning experiences for graduate and executive audiences. You will report to the **Director of Technology Infrastructure and Support** at CAI.

Key aspects of your role include:

+ Designing and managing XR production workflows.

+ Maintaining and supporting studio hardware, software, and infrastructure.

+ Collaborating with creative teams to deliver innovative learning experiences.

+ Providing operational support during synchronous productions and high-stakes events to ensure maximum uptime.

Who We Are

About the Center for Academic Innovation

Through curricular innovation, tools for student success, and educational research and analytics, the University of MichiganCenter for Academic Innovation (https://ai.umich.edu/) is building the future of education. Our vision is a future in which education connects and empowers learners everywhere to reach their full potential throughout their lives. To realize our vision, we make it our mission to collaborate across campus and around the world to create equitable, lifelong educational opportunities for learners everywhere.

About the Technology Infrastructure and Support (TIS) Team

The TIS team builds and maintains the robust technology foundation that enables innovation at the Center for Academic Innovation. We ensure the reliability, scalability, and security of the Center's media, IT, and learning infrastructure, supporting everything from studio production and XR experiences to course platforms and internal systems. Our work spans AV systems design, IT support, media asset management, cloud storage, cybersecurity, and disaster recovery planning. We collaborate closely with Creative Studios, Operations, and software engineering teams to deliver seamless technical experiences for learners, faculty, and staff. Whether designing resilient workflows, managing cross-functional support models, or piloting next-generation tools, the TIS team plays a critical role in advancing CAI's mission at scale.

For more information, please visit our website:Academic Innovation (https://ai.umich.edu/) .

About the Office of Digital Education at the Ross School of Business

The Office of Digital Education is at the forefront of shaping innovative learning experiences in the digital realm. Committed to propelling education into the future, the Office of Digital Education serves as a hub at Michigan Ross for pioneering strategies that redefine the digital learning landscape. Working with our faculty and collaborating across disciplines, the team cultivates a dynamic environment where ideas flourish into transformative synchronous and asynchronous digital offerings, leveraging technology to personalize education for students and alumni alike. The office spearheads initiatives like XR technology, spatial video, and innovative learning design to develop and deliver world-class academic programs.

Responsibilities*

+ Design and implement technology solutions for XR and digital innovation projects across CAI and Ross

+ Maintain and optimize XR studio infrastructure, including LED walls, render engines, camera tracking, and media servers

+ Support synchronous operations during high-visibility live productions (e.g., Online MBA classes, Exec Ed sessions)

+ Collaborate with creative and technical teams to ensure seamless integration of hardware and software systems

+ Establish and document repeatable workflows that ensure studio reliability, scalability, and creative flexibility

+ Stay current on trends in XR, virtual production, and educational media, incorporating best practices into evolving studio operations

Required Qualifications*

+ **Bachelor's degree** in Network Engineering, Computer Engineering, Information Technology, Video Production or a related technical/media field - or equivalent professional experience (2+ years) in digital innovation, XR technologies, virtual production, or related areas

+ **Demonstrated ability to interpret signal flow charts, diagnose and resolve complex technical issues** in real-time with Disguise media servers (or similar), LED walls, video processors, and camera tracking systems (e.g., Blacktrax, Stype)

+ **Hands-on experience with real-time render engines** such as Unreal Engine (nDisplay, virtual camera, etc.) and Unity; familiarity with spatial asset optimization and XR pipeline integration

+ **Knowledge of IT infrastructure and cybersecurity** , including networking protocols, server management, and media storage systems (e.g., NAS, LucidLink) in production environments

+ **Familiarity with professional camera systems** , color pipelines, creative hardware integration, and technical workflows supporting broadcast and virtual production

+ **Proficiency in media production and design tools** , including Adobe Creative Cloud (Premiere, After Effects, Photoshop), DaVinci Resolve, and 3D tools like Blender or Cinema 4D

+ **Experience working in high-stakes, fast-paced environments** , such as live production, XR stages, commercial VFX, or broadcast studios, with a focus on technical reliability and innovation

+ **Strong consultative and solution-oriented mindset** , with the ability to translate creative and operational needs into scalable technical systems

+ **Awareness of industry trends and evolving XR practices** , with a systems-level understanding of media production architecture and pipeline design

+ Preferred experience with XR stage systems integration, including LED walls, camera tracking, and virtual production workflows

+ Certifications in relevant platforms or systems (e.g., Unreal Engine, AVIXA CTS, CompTIA, AWS) will be viewed favorably.

Work Schedule

This is a **hybrid position** supporting the University of Michigan's Center for Academic Innovation and Ross School of Business. The role requires a **regular and recurring on-site presence** , consistent with CAI's minimum of four-days-per-week in-person policy. Additional on-site work may be required based on domain leadership needs, project demands, or operational requirements.

Approximately **50% of this position's responsibilities involve supporting the two XR studios at the Ross School of Business** . These studios operate on a time-sensitive schedule aligned with live Online MBA and Executive Education courses. **Flexibility in work hours is essential** , including the ability to provide **on-call support outside standard business hours** , including evenings and occasional **weekends** , when issues arise during critical sessions.

Typical coverage windows may include:

+ Online MBA classes at **6:00 p.m. and 8:00 p.m. EST**

+ Executive Education sessions between **12:00 p.m. and 2:00 p.m. EST**

+ **Occasional weekend sessions** , as scheduled in advance

While off-hours support is not expected to be frequent, **responsiveness during these critical windows is required** to ensure continuity of live production and studio operations.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .

Additional Information

Please Note: This is a 3 year term limited position with the possibility of renewal depending on funding.

Must have legal authorization to work in the United States.

Salary Information

The general salary range for this position is $95,000 - $102,000. Candidates can expect to be paid a competitive and equitable salary. Factors used to determine salary include education level, experience, knowledge and skills for the position and internal equity within the unit.

All candidates are encouraged to discuss salary questions to honor alignment and transparency throughout the recruiting process.

Excellent benefits are available, for details, seehttp://benefits.umich.edu/ (https://hr.umich.edu/benefits-wellness)

Organizational Statement on Harassment

We believe all individuals deserve to be treated with respect and dignity and have the right to work in a professional atmosphere that promotes mutual respect and a safe space for collaboration. Any concerns shared with Individuals with Reporting Obligations in the Center for Academic Innovation will be reported to the Equity, Civil Rights, & Title IX Office to be reviewed and addressed, and the Center for Academic Innovation encourages reporting of any forms of harassment including sexual and gender-based harassment.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.

Background checks will be performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

Decision Making Process

Applications will be reviewed as received throughout the posting period and continue until the position is filled.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

Job Detail

Job Opening ID

268957

Working Title

XR Engineer and Studio Support Specialist

Job Title

App Sys Analyst/Programmer Sr

Work Location

Ann Arbor Campus

Ann Arbor, MI

Modes of Work

Hybrid

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Exempt

Organizational Group

Vp Acad Innovation

Department

Center for Academic Innovation

Posting Begin/End Date

9/24/2025 - 10/23/2025

Salary

$95,000.00 - $102,000.00

Career Interest

Information Technology