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How you'll help us Keep Climbing (overview & key responsibilities)

Enterprise Solutions (ES) is seeking a Program Manager-Commercial Analysis & Data Strategy to lead the development and ongoing support of varied data sources and decision support tools to help advance Delta's commercial strategy. Delta’s commercial strategy is centered on Delta’s ability to expand adoption of premium products, grow customer trust and be a world-class retailer all while maintaining our industry’s leading unit revenue performance.

The successful candidate will lead the delivery of key data sources needed to support Commercial and broader Enterprise decision making, where applicable.  This individual will be able to partner across business and IT teams to create and deliver valuable data, training, and/or tools across the Delta Enterprise.  This role will conduct data analysis as needed to improve data quality or answer various business questions as well as develop and/or enhance commercial reports as needed.  The selected candidate will combine strong business acumen and technical skills to drive data enablement and decision making across the organization.

Responsibilities:

+ Identify and understand Delta commercial data opportunities and priorities to deliver timely and reliable solutions that meet business needs

+ Work closely with business and IT partners to understand and translate business requirements into usable and reliable data solutions

+ Independently lead the design, modeling and creation of new commercial data sources (e.g. Share, Offer, Order)

+ Act as a subject matter expert for multiple data sets and/or tools

+ Manage ES’s existing suite of corporate reports to ensure accuracy and timeliness

+ Lead the implementation of AWS cloud technology for business data analysis & reporting for Commercial teams

+ Design, create, and implement Tableau dashboards or analytical reports to help various commercial teams more quickly and efficiently identify revenue opportunities

+ Effectively communicate complex technical subject matter to a non-technical audience as well as create/deliver training for commercial data and tools

What you need to succeed (minimum qualifications)

+ 5-7 years of experience in a comparable field

+ Experience in enabling AWS technology to support business report user needs

+ Deep Expertise in Python, R, Tableau, SAS, SQL, UNIX, Excel, PowerBI, or similar skills required

+ Experience and interest in data enablement and data management for broad user community

+ Demonstrates intellectual curiosity as well as sound analytical and communication skills; ability to effectively communicate at all levels

+ Knowledge of Commercial tools, processes, and data is strongly preferred

+ Must be capable of independently managing multiple projects from inception to completion and make well informed priority trade-offs

+ Must be performing satisfactorily in present position

+ Consistently prioritizes safety and security of self, others, and personal data.

+ Embraces diverse people, thinking, and styles.

+ Possesses a high school diploma, GED, or high school equivalency.

+ Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

+ BA/BS or advanced degree in Economics, Statistics, Data Analytics, Engineering, Computer Science, Information Systems, etc.

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

+ Competitive salary, industry-leading profit sharing program, and performance incentives.

+ 401(k) with generous company contributions up to 9%.

+ New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31).

+ In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period.

+ 10 paid holidays per calendar year.

+ Birthing parents are eligible for 12-weeks of paid maternity/parental leave.

+ Non-birthing parents are eligible for 2-weeks of paid parental leave.

+ Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits.

+ Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.

+ Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.

+ Domestic and International space-available flight privileges for employees and eligible family members.

+ Career development programs to achieve your long-term career goals.

+ World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.

+ Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.

+ Recognition rewards and awards through the platform Unstoppable Together.

+ Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here