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Employment Type:

Full time

Shift:

Day Shift

Description:

Position Purpose:

As a Sales Counselor at St. Joseph of the Pines, you’ll play a vital role in promoting our Assisted Living community (The Coventry) by guiding prospective residents and their families through the decision-making process. Your goal is to build strong, compassionate relationships while achieving occupancy goals through personalized service, strategic outreach, and effective sales practices. We're seeking a dynamic professional with a clinical background, strong knowledge of assisted living admissions, and expertise in memory care services, who trives in a fast-paced, mission-driven environment. Your ability to build trust, assess care needs, and guide prospective residents into a safe and nurturing community is critical to our success.

What You Will Do:

• Develop and maintain relationships with prospective residents, families, and referral sources.

• Conduct tours, respond to inquiries, and guide clients through the entire sales process—from initial contact to move-in.

• Execute marketing plans, including external sales calls and on-site events such as open houses and seminars.

• Collaborate with leadership to ensure a welcoming and engaging community environment.

• Track and report all sales activities, inquiries, and census updates through our lead management system.

• Maintain model suites and coordinate new resident move-ins with appropriate teams.

• Lead networking efforts within the local market to promote our community and increase visibility.

Minimum Qualifications:

•Bachelor’s degree with 2 years direct sales experience in apartment sales, retirement living sales and/or leasing sales or the equivalent combination of education and direct sales mgt selling experience in apartment sales, retirement living sales and/or leasing.

• Must possess a valid driver's license.

What you can bring:

•Proven track record in “closing the deal” in apartment leasing, retail and/or retirement living communities

•Expert knowledge of leads management systems (REPS) including report functionality.

•Exceptional time management skills with the ability to juggle multiple events, clients, and prospective residents.

•Strong understanding of the challenges faced by today’s seniors, including housing, care needs, aging-in-place, and family

dynamics.

•In-depth knowledge of the Independent Living, Retirement, and Senior Housing industries, including current trends and the marketing landscape.

• Self-starter, highly motivated with high energy level.

Position Highlights and Benefits:

• Day-1 Benefits (PTO accrual, retirement plan and match, health insurance and more!)

•Low-cost medical, dental, and vision insurance plans. Enjoy lower-cost medical services when you visit facilities within the Trinity Health network.

• Opportunity to get paid daily – through DailyPay

• Paid holidays and generous Paid Time Off (PTO)

Ministry/Facility Information

St. Joseph of the Pines, located in Southern Pines, North Carolina, has been dedicated to serving older adults for over 75 years. As a Life Plan Community, we offer a continuum of care that includes independent living, assisted living, memory care, and rehabilitation services. Our mission is to provide compassionate and transforming healing within our community, honoring the sacredness and dignity of every person.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran