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Program Coordinator

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Program Coordinator

Salary

$37,782.00 - $66,120.00 Annually

Location

Mecklenburg County, NC

Job Type

Permanent Full-Time

Job Number

25-11426

Department

Dept of Transportation

Division

Division of Motor Vehicles

Opening Date

09/29/2025

Closing Date

10/6/2025 11:59 PM Eastern

Job Class Title

Program Coordinator I

Position Number

65018002

Salary Grade

NC08

+ Description

+ Benefits

+ Questions

Description of Work

Salary Grade: NC08Salary Range: $37,782 – 66,120

*This is an anticipated vacancy*

The primary purpose of this position is to service customers at the Huntersville Express office in the registering of their vehicles in the state of North Carolina. To perform this task, this position requires technical and administrative skills. This position must have an extensive knowledge of the General Statutes, policies, and procedures that govern the issuance of a North Carolina title as well as other credentials. Additionally, this position will issue license plates, issue crash reports, and provide customers with the purchasing of their driving or vehicle registration records observing the Federal Privacy Act guidelines. This position accepts payments for driving license penalties and/or fees as well as other duties assigned by the manager as required for the functionality of the unit.

The program area for this position includes one or more of the following: experience with DMV Customer service in Vehicle Services, working knowledge of North Carolina vehicle titles issuance and /or experience issuing license plates, crash reports, dealer/salesman licenses and inventory.

This position with NCDOT offers fullState Benefits (https://oshr.nc.gov/state-employee-resources/benefits) , competitive salaries and many career development opportunities.

Knowledge, Skills and Abilities / Competencies

Management prefers applicants with the following:

+ Experience with a personal computer and mainframe databases.

+ Experience operating a calculator, workstation laser printer, fax machine & copier.

+ Experience with recording, compiling, summarizing & analyzing data.

+ Experience with reviewing information to determine compliance with applicable laws, rules, or regulations to resolve a complex or special processing matter.

+ Experience in explaining & interpreting policies, regulations, & programs

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.

Bachelor’s degree from an appropriately accredited institution; or an equivalent combination of training and experience.

Supplemental and Contact Information

Jacqueline Carney 919 615 7231

Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

I understand that to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)

+ Yes

+ No

02

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Are you legally authorized to work in the United States?

+ Yes

+ No

03

Which of the following best describes your level of experience with a personal computer and mainframe database?

+ None

+ Less than 1 Year

+ 1-2 Years

+ 2-3 Years

+ 3 or More Years

04

Explain how you have experience with a personal computer and mainframe database.

05

Which of the following best describes the level of ability you have demonstrated operating a calculator, workstation laser printer, fax machine & copier?

+ None

+ Less than 1 Year

+ 1-2 Years

+ 2-3 Years

+ 3 or More Years

06

Explain how you have demonstrated you have the ability to operate a calculator, workstation laser printer, fax machine & copier.

07

Which of the following best describes your level of experience with recording, compiling, summarizing, and analyzing data?

+ None

+ Less than 1 Year

+ 1-2 Years

+ 2-3 Years

+ 3 or More Years

08

Explain how you have experience with recording, compiling, summarizing, and analyzing data.

09

Which of the following best describes your level of experience with title examining, reviewing information to determine compliance with applicable laws, rules, or regulations to resolve a complex or special processing matter?

+ None

+ Less than 1 Year

+ 1-2 Years

+ 2-3 Years

+ 3 or More Years

10

Explain how you have experience with title examining, reviewing information to determine compliance with applicable laws, rules, or regulations to resolve a complex or special processing matter.

11

Which of the following best describes your level of experience in explaining & interpreting policies, regulations, & programs.

+ None

+ Less than 1 Year

+ 1-2 Years

+ 2-3 Years

+ 3 or More Years

12

Explain how you have experience in explaining & interpreting policies, regulations, & programs.

Required Question

Employer

State of North Carolina

Website

http://www.ncdot.gov/

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