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Position Summary:

This position is responsible for monitoring, analyzing and supporting domestic transportation and logistic activities. This is an exempt role reporting to the Associate Director of Supply Chain.

Primary Duties:

+ Monitor & support domestic transportation activities.

+ Monitor carrier performance through robust dashboard reporting.

+ Primary internal contact and resource for carrier complaints resolution, tracking, and dashboard reporting (damage, lost, delay shipments) and submit claims to carriers timely to get a refund when possible.

+ Participate in weekly meetings with carriers and internal stakeholders; taking point as needed.

+ Support the identification, scoping, and implementation of cost / service and internal process improvement initiatives.

+ Support freight invoice verification and develop a process to audit freight charges.

+ Support the team for ASNs, STOs, QA release etc. to make inventory available at the warehouse for shipping.

+ Other duties as assigned.

Education, Training & Experience:

+ Bachelor’s degree (Technical or Analytical) in Supply Chain, Logistics, Transportation or related field required.

+ 2+ years of experience in Logistics / Transportation / Warehousing and some minor experience in Inventory Management required.

+ Experience and knowledge within various modes of transportation (FTL – Dry Van and Refrigerated), LTL, Parcel

+ Experience in distribution/transportation.

+ Should have advanced Excel & PowerPoint. Proficient in Word, Outlook.

+ Reliability, flexibility & able to prioritize.

+ Ability to work in multi-cultural environment.

+ Sense of ownership, rigorous.

+ Analytical and Business mindset.

+ Strong IS skills (SAP, Excel). Basic knowledge of Tableau is a plus.