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Description

Overview Our utility client is hiring a Project Coordinator to support billing system enhancements following its migration to Oracle CC&B. This role bridges the gap between billing analysts and developers, ensuring that identified billing issues are translated into actionable system improvements. Responsibilities Participate in Billing IT projects by gathering criteria, creating and approving test conditions, and assisting with Change Management activities. Serve as liaison between billing analysts and development teams for Oracle Customer Care and Billing) Track and prioritize system enhancement requests based on billing trends Coordinate meetings, documentation, and timelines for enhancement projects with the developers Monitor the progress of fixes and validate the resolution of billing issues Maintain project documentation and communicate updates to stakeholders Support change management and training efforts related to system updates Participate in Billing IT projects by gathering criteria, approving test conditions, and assisting with UAT and defect resolution

Skills

Project coordination, CC&B, Oracle CCB, Oracle CC&B, Customer care and billing, Meter data management, Excel

Top Skills Details

Project coordination

Additional Skills & Qualifications

Desired Experience Bachelor’s degree in Business or related field 5+ years of experience in project coordination or business analysis Working knowledge of utility billing processes and customer service programs, including rate structures, payments, and service orders. High proficiency in Microsoft Excel Strong familiarity with Oracle CC&B and utility billing workflows Experience with meter-to-cash processes and customer service programs Proven ability to manage testing, UAT, and defect tracking Strong organizational, documentation, and communication skills

Experience Level

Intermediate Level

Pay and Benefits

The pay range for this position is $35.00 - $45.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Oak Brook,IL.

Application Deadline

This position is anticipated to close on Oct 6, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.