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Posting Details

Working Title Associate Director of Transportation and Parking Services VHS Campus

Position Number 01428A

Department EVHSC PARKING OPERATIONS

Location Norfolk, VA

Type of Position Classified

Type of Job Full Time

EEO Category B Professionals

Job Description

Serve as the head of the VHS Transportation and Parking Services ( TPS ) operation, providing strategic and operational leadership across all areas of parking management, customer service, facility maintenance, and financial oversight. This role is responsible for ensuring efficient, customer-focused services while driving continuous improvement, business process optimization, and collaboration with campus and external partners.

Type of Recruitment

Knowledge, skills and abilities

Considerable knowledge of parking and transportation operations, including permit management, facility upkeep, and special event coordination. Strong understanding of parking technology systems and best practices for operational efficiency. Proven ability to manage, train, and develop supervisory and staff teams for effective operations. Excellent communication skills, both verbal and written, with internal and external stakeholders. Demonstrated ability to manage resources (fiscal, human, technology) to meet organizational goals. Ability to balance strategic planning with day-to-day operational demands. Expertise in customer service and conflict resolution with a diverse population. Strong time management, project planning, and organizational skills. Proficient in analyzing and reporting data using parking and business management tools.

Special licenses, registration or certification

none

Education or training

none

Level and type of experience

Some supervisory experience in parking, transportation, or mobility operations. Management experience in a service-oriented industry, overseeing both full-time and part-time employees. Some experience managing staff using performance metrics and operational standards. Some experience in training and developing both full-time and part-time staff, with a focus on safety and accountability. Some experience analyzing data to establish and monitor Key Performance Indicators (KPIs) related to parking operations and enforcement.

Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)

Considerable related experience working in higher education or with parking operations, passenger transportation operations, and/or maintenance and repair of parking garage structures and facilities. Demonstrated experience managing a diverse work force. Demonstrated leadership abilities.

Conditions of Employment

This position is considered essential personal and subject to working during university closings.

This is an open until filled recruitment. This recruitment may close after the five-day required posting period when a suitable pool of applicants has been generated.

Annual Salary/Hourly Rate Salary range between $ - 57,773 - 80,000

Posting Detail Information

Job Requisition Number S03061

Job Open To General Public

Open Date 09/29/2025

Close Date

Open Until Filled Yes

Special Instructions Summary

n/a

Criminal Background Check The final candidate is required to complete a criminal history check.

College Home Page

Department Home Page https://www.odu.edu/transportation-parking-services

Equity Statement

It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.

Reasonable Accommodation Request

If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at (757)683-3141.

Alternative Hiring Process

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process.

To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter.

To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155.

Pay Transparency Nondiscrimination Provision

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor’s legal duty to furnish information.

Supplemental Questions

Required fields are indicated with an asterisk (*).

+ * Do you have experience managing budgets?

+ yes

+ no

+ * Please detail your budgetary experience.

(Open Ended Question)

+ * Do you have a background working in the Parking and Transportation industry?

+ Yes. Less than 1 year

+ Yes. 1 - 5 years

+ Yes. More than 5 years

+ No.

+ * Please describe your work experience in the transportation and parking industry.

(Open Ended Question)

+ * Please describe your experience working with T2 systems Parking Management Software. If you have experience working with a comparable parking management software, please describe that experience.

(Open Ended Question)

Applicant Documents

Required Documents

+ Resume

+ Cover Letter/Letter of Application

Optional Documents

+ Yellow Layoff Form

+ Blue Layoff Card

+ AHP Letter