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Job Description

The Technical Program Manager 2 for Business Insights Transformation at Nordstrom plays a strategic role in enabling scalable, modern data platforms and infrastructure. This role requires strong technical acumen, program management expertise, and the ability to drive cross-functional initiatives that support platform enablement across the enterprise.

This role will contribute to orchestration and automation efforts within the Platform Enablement and System Architecture workstreams, as well as lead broader initiatives that improve developer productivity, infrastructure scalability, and data accessibility. This role partners with engineering, product, data governance, and business teams to deliver solutions that support Nordstrom’s data transformation goals.

A day in the life...

Program Leadership & Strategy

+ Drive platform enablement initiatives across BIT, including infrastructure automation, developer tooling, and orchestration frameworks

+ Influence orchestration capabilities within Platform Enablement and System Architecture workstreams, ensuring alignment with strategic objectives

+ Contribute to delivery roadmaps for technical initiatives that span data pipeline management, infrastructure provisioning, and workflow automation

+ Coordinate across BIT workstreams including Data Strategy & Governance and Analytics Enablement to ensure cohesive delivery

Technical Program Execution

+ Manage scope, resources, and schedules for technical programs supporting infrastructure automation, developer productivity, and orchestration tooling

+ Lead initiatives involving Infrastructure as Code (IaC), CI/CD pipeline automation, and self-service infrastructure provisioning

+ Support the implementation of workflow engines, automated testing frameworks, and cloud-native infrastructure solutions

Stakeholder Management & Communication

+ Build strong relationships with data engineering, platform, and analytics teams across business domains

+ Facilitate alignment between technical capabilities and business requirements for merchandising, finance, customer, and supply chain analytics

+ Lead technical design reviews and serve as a trusted partner in decisions related to platform architecture and automation

Infrastructure & Platform Management

+ Identify and resolve dependencies across cloud platforms (GCP, AWS), data processing engines, and analytics tools

+ Ensure platform solutions meet reliability, performance, and compliance standards

+ Promote adoption of modern infrastructure patterns including event-driven architectures and automated provisioning

Process Innovation & Continuous Improvement

+ Lead teams through full lifecycle delivery of platform initiatives, from design to operational handoff

+ Implement program management methodologies tailored to infrastructure and automation workflows

+ Drive continuous improvement in developer productivity and platform scalability

+ Establish metrics to monitor system performance, automation adoption, and delivery efficiency

You own this if you have...

+ Bachelor’s degree in Computer Science, Engineering, Data Science, or related field, or equivalent experience

+ 4+ years of experience in technical program management, preferably in data platforms, infrastructure, or developer tooling

+ Proven ability to manage complex technical programs with multiple dependencies

+ Familiarity with orchestration platforms (Airflow, Prefect, Dagster) and workflow management systems

+ Experience with IaC tools (Terraform, CloudFormation), CI/CD pipelines, and containerization (Docker, Kubernetes)

+ Knowledge of cloud platforms (GCP, AWS), data processing engines (BigQuery, Spark), and modern data architecture

+ Knowledge of programming/scripting languages (Python, SQL, bash)

+ Skilled in project management tools (JIRA, Confluence) and Agile methodologies

+ Deep understanding of SDLC and DevOps practices

+ Experience managing cross-functional technical programs and system integrations

+ Strong stakeholder management and communication skills across technical and business audiences

+ Ability to lead cross-functional teams and drive alignment on complex initiatives

+ Experience translating technical concepts into business value and facilitating change adoption

+ Experience in data platform or analytics engineering is preferred

+ Familiarity with enterprise data governance, metadata management, or BI platforms

+ Background in developer productivity and infrastructure automation

+ Experience in retail, e-commerce, or other data-intensive domains is a plus

#LI-Hybrid

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

+ Medical/Vision, Dental, Retirement and Paid Time Away

+ Life Insurance and Disability

+ Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .

• 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

Washington: $121,000-$188,500 annually

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben\_Overview\_17-19.pdf

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!