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Neighborhood Development Specialist

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Neighborhood Development Specialist

Salary

$46,588.80 - $48,589.00 Annually

Location

VA 23502, VA

Job Type

Permanent Full-time

Job Number

13510

Department

Neighborhood Services

Division

Neighborhood Engagement

Opening Date

09/26/2025

Closing Date

10/6/2025 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Description

The Department of Neighborhood Services promotes the social, physical and economic resilience of Norfolk communities by engaging residents, neighborhood organizations and businesses and working with them to improve the quality of life in their neighborhoods.

The Bureau of Neighborhood Engagement focuses on:

+ Encouraging and supporting civic participation,

+ Community partnerships,

+ Accessibility to city services,

+ Developing organizational and leadership capacity within resident organizations

The Neighborhood Development Specialist will be responsible for community engagement and program implementation. Work involves active listening, effective communication, and facilitation skills to build capacity, trust, and strong working relationships with residents, neighborhood organizations, and City staff.

Essential Functions

Essential functions include but are not limited to:

+ Assists in developing and implementing various initiatives aimed at building neighborhood capacity.

+ Provides technical support to community groups and assists with neighborhood strategies and goals.

+ Provides support to senior bureau staff by drafting presentations, marketing materials, maps and other supporting documentation to be presented at civic league and task force meetings and NBN Academy classes.

+ Serves as liaison between citizens and City Hall by helping residents navigate City departments and associated processes.

+ Works with interdepartmental teams, including Community Resource Officers, Norfolk Cares staff, Neighborhood Quality, and Department of Planning to develop strategies to address community issues.

+ Conducts community outreach to residents, neighborhood-based organizations, including non-profits and faith-based organizations to promote events and activities.

+ Links residents and organizations to existing programs and services in the community.

+ Establishes and maintains relationships with other agencies and organizations to develop community cohesion and social capital.

+ Assists in the planning and organization of special events and workshops.

+ Attends weekend and evening public meetings and activities as required.

Education/Experience

Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a bachelor's degree or equivalent.

Required:

+ One-year experience in community development, community engagement, community outreach, and/or implementation of housing programs and services for individuals and families.

The preferred candidate will possess major college coursework in Public Administration, Urban Studies, Human Services, Sociology, or other related areas of study. In addition, the preferred candidate will possess at least two years of experience in community development, community engagement, community outreach, or housing programs and services.

Additional Information & Requirements

+ Valid driver's license required.

Working Hours:

+ Monday - Friday, 8:30am to 5:00pm; some evenings and weekends are required.

+ Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

+ Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

+ Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

+ Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

+ The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

+ I understand and will answer the following supplemental questions completely and thoroughly.

02

If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A."

03

Please select the highest level of education you have completed.

+ High School Diploma/GED

+ Some College (6 months or more)

+ Vocational/Technical Degree

+ Associate's Degree

+ Bachelor's Degree

+ Master's Degree or higher

04

Please state the major college coursework in Public Administration, Urban Studies, Human Services, Sociology, or other related areas of study. If you do not have any major college coursework in these fields, or other related areas of study, please type N/A.

05

Do you have at least 1 year of experience in the planning and delivery of public or community-based programs or services?

+ Yes

+ No

06

How many years of experience do you have in assisting with neighborhood enhancements and development of civic capacity?

+ No experience

+ Less than 3 years of experience

+ 3 to 4 years of experience

+ 4 to 5 years of experience

+ More than 5 years of experience

07

Please list any certification/licenses you possess that you believe would be relevant to the Neighborhood Development Specialist position. If you do not have any certifications/licenses, please type N/A.

08

Please describe your experience in working directly with community groups for neighborhood enhancements and civic capacity. Please ensure this information is referenced above in your work history. If you do not have any experience in this area, please type N/A.

09

Please describe your project coordination and/or programming experience as it relates to community engagement.

10

Please describe your experience developing training and educational opportunities for residents.

11

Please describe your experience developing promotional materials, such as presentations and fliers.

12

This position requires evening hours and weekend work for public and resident related events. Are you willing and able to work nights and weekends as appropriate to connect with neighborhoods, advance the department’s mission, and support team members?

+ Yes

+ No

13

The expected hiring salary for this position is $46,589. Are you willing to accept this salary?

+ Yes

+ No

14

Do you have a valid driver's license?

+ Yes

+ No

15

Do you have the legal right to work in the United States and, upon employment, can you provide documentation to verify this?

+ Yes

+ No

16

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

17

Are you a current or previous City of Norfolk employee?

+ Yes - I am a current City of Norfolk Employee

+ Yes - I am a previous City of Norfolk Employee

+ No - I am not a previous or current City of Norfolk employee

18

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

+ I am not a Veteran

+ I am a Veteran

+ I am a Disabled Veteran

Required Question

Employer

City of Norfolk

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