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Regional Service Manager

Job Id: 5363

# of Openings: 1

Regional Service Manager (Midland, TX)

Compensation: $125k-$250k Including Salary and Bonus Potential

Expiration Date of Job Posting: Continuous

Position Summary:

The Regional Service Manager is responsible for managing the service technicians and the safe and careful installation of company products at client sites. Possess a blend of technical and mechanical expertise to ensure that all installs are completed to the manufacturers’ and clients’ specifications. Must be able to meet deadlines, be hard working, and be adaptable to different working environments, including extreme weather environments. Sets the example to all employees; follows corporate directives and policies.

Job Qualifications:

+ High school graduate or GED equivalent from an accredited institution.

+ Previous experience in the oil and gas industry required.

+ Valid driver’s license with good MVR is required.

+ Prior supervisory experience required.

+ Must be of sound physical health due to the rigors of the work.

+ Must be a quick learner, follow instructions, and team well with others.

+ Able to speak, write, and read the English language.

+ Demonstrated computer skills, especially with Microsoft Office.

+ Mechanical aptitude and experience, familiar with working with tools.

Essential Job Duties and Responsibilities:

+ Comply with all safety work procedures and maintain a safe and clean work environment.

+ Supervise and coordinate the work of Technicians.

+ Prepare, install, and provide service maintenance on all company products at client sites, which may include equipment calibrations, troubleshooting, repairs, tank measurements, H20 measurements, radio installations, antenna adjustments, and other communication duties.

+ Participate in the recruiting, selecting, orienting, and training process of new employees.

+ Provide coaching, mentoring, training, and leadership to direct reports.

+ Resolve personnel problems by investigating issues, identifying solutions, and taking action.

+ Administer employee discipline and corrective action processes.

+ Monitor employee performance and administer employee performance reviews.

+ Keep accurate records of all hours logged, inventory parts used, and services performed.

+ Provide excellent service to customers, including going on sales calls to them or checking in by phone to them for service feedback.

+ Maintain professional behavior and proper communication with internal and external contacts, including company employees, customers, and outside vendors.

+ Ensure that employees are complying with company policies, work protocols, and follow all safety rules.

+ Provide Corporate and customers with all necessary reports in a timely manner.

+ Assist sales personnel by performing well site layouts, making equipment and product lists, and helping with customer quotes.

+ This position requires that the manager be billable whenever practicable and mostly active in the field.

Other Job Functions:

+ Effectively manage time, follow directions and complete work within specified time.

+ Successfully complete requested training classes and maintain all necessary safety certificates.

+ Assist with inventory counts, when needed.

+ Maintain a sound understanding of all industry safety norms and regulations.

+ Properly utilize and care for and secure all company tools, supplies, and vehicles.

+ Efficiently follow orders from Management.

+ May require travel to other company locations for billable work.

+ Checks and responds to all company communications on all scheduled workdays, including voice mail, emails, and text messages. Makes sure that old voice mails are cleared regularly so that the mailbox does not get full.

+ Complies with all applicable Company safety requirements.

+ Perform other duties as assigned.

Work Conditions:

+ Able to work in different working environments, including extreme weather environments.

+ Able to stand for long periods and endure a lot of physical stamina due to loading and unloading work.

+ Able to lift, push, pull, and move up to 60 pounds.

+ Able to perform general office administrative activities of copying, filing, faxing, and using the telephone.

+ Able to climb stairs, work at heights, or in confined spaces.

+ Maintain regular and on-time attendance. Position is 50 hours per week but may exceed 50 hours per week.

+ Travel by company vehicle to work sites over a large geographic area. May require occasional travel by air or vehicle to out of state locations when requested by Company.

Winn-Marion offers eligible employees a generous benefits package, including the following:

+ Paid Time Off (vacation days, rest days, sick days, holidays, birthday, and a floating holiday all amounting to a minimum of 27 days annually)

+ Medical, Dental, Vision and Life Insurance

+ FSA and HSA Options

+ Discounts offered via Perks at Work

+ 401(k) + matching

+ Profit sharing

+ Employee Assistance Program

Eligibility for benefits depends on the type of positions and whether the position is full-time, part-time, or temporary. Any offer of employment is contingent upon passing pre-employment requirements, including drug screen and criminal background check.

Equal Opportunity

Winn-Marion does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Pay Range: $125,000 - $250,000 per year