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Job Description

The SAP SuccessFactors Technical Lead owns the end to end architecture, configuration, integration, and operations of the SuccessFactors platform across all modules—Employee Central, Recruiting, Onboarding, Performance & Goals, Compensation, Succession & Development, Learning, Time Tracking/EC Time, Benefit Focus, Workforce Analytics & Planning (WFA/WFP), and Employee Central Payroll. This role supervises technical/configuration teams, governs platform standards, and partners with HR and IT stakeholders to deliver scalable, secure, and compliant HXM solutions that improve employee experience and business outcomes.

What you'll be working on:

Platform Architecture & Roadmap

• Define the target architecture for SuccessFactors across modules and instances (Dev/Test/Prod), including configuration governance, RBP model, data privacy, and release strategy.

• Establish platform standards (naming, MDF object strategy, picklists, translations, workflows, business rules) and own the interface catalog and data contracts across HR processes.

Module Ownership (All Modules)

• Employee Central (EC): Data models, business rules, workflows, event reasons, Time Off/Timesheet, position/org management, and localization.

• Recruiting & Onboarding: Templates, candidate pipelines, forms, offer approvals, e signature, provisioning; onboarding data flows to EC.

• PM/GM & Compensation: Goal/PM templates, calibration, comp/merit/bonus cycle setup and eligibility rules.

• Succession & Development: Talent search, talent pools, career worksheets, CDP.

• Learning (LMS): Item/curricula structures, assignment profiles, content standards (SCORM/AICC/xAPI), vendor integrations.

• WFA/WFP & People Analytics (Stories/Canvas): Semantic models, metrics packs, stories, security, and data refresh schedules.

• Employee Central Payroll (ECP): Core HR ↔ payroll replication, schemas/rules oversight with partner teams, off cycle processing alignment.

Integration & Extensions

• Lead integrations using SAP Integration Suite (CPI), Integration Center, OData v2/v4, SFAPI (SOAP), Intelligent Services/Business Events, and SFTP.

• Architect identity and access with IAS/IPS, SSO (SAML/OAuth2), and align with enterprise identity governance.

• Orchestrate third party integrations (background checks, benefits, ATS/CRM, learning content, time/leave, finance) and S/4HANA/ERP HCM connectivity.

• Apply secure patterns (masking, encryption, mTLS, token based auth) and robust error handling, retries, and monitoring.

Data Quality, Security & Compliance

• Govern data integrity and lineage across modules; define validation and reconciliation controls.

• Enforce RBP/permission roles and DLP/PII safeguards aligned to GDPR/CCPA and industry standards.

• Oversee data migration (EC and module cutovers), audit readiness, and retention policies.

Release, Testing & Operations

• Own biannual release impact assessments, regression test planning, and enablement with HR and IT.

• Implement test automation and CI/CD where feasible; manage Configuration Transport (Manage Configuration Transport/CTC) and instance promotions.

• Establish monitoring/alerting (e.g., SAP Cloud ALM), SLA reporting, and L2/L3 incident/problem management.

Leadership, Delivery & Financials

• Supervise, mentor, and upskill internal and partner teams; conduct design reviews and technical workshops with cross functional stakeholders.

• Drive project planning and budgeting; manage vendor/partner delivery quality.

• Communicate technical concepts to non technical stakeholders and translate business needs into scalable designs.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Who you are:

• Education: Bachelor’s degree in computer science, Information Systems, or related field.

• Work Experience: 7+ years in SAP HCM/SuccessFactors with 3+ years as a platform or technical lead; 2+ full lifecycle SF implementations across multiple modules including EC.

• Licensure/Certification: SAP SuccessFactors Associate certifications in EC and at least one talent module required; Professional/Specialist level and ECP preferred. PMP/Scrum Master a plus. (Mirrors certification line style of the sample.)

• Driver’s License (type): Regular Driver’s License (if applicable for occasional travel).

• Deep expertise across all SuccessFactors modules with hands on configuration leadership in EC plus at least three talent modules and ECP.

• Strong practical knowledge of OData/SFAPI, Integration Center, CPI, IAS/IPS, MDF, RBP, Business Rules, Workflows, Picklists/Translations, and People Analytics.

• Proven experience with global HR processes (hire to retire), multi country localizations, and complex org/position management.

• Solid understanding of S/4HANA/ERP HCM integration points; familiarity with payroll/time schemas/rules (with partner teams).

• Excellent analytical, troubleshooting, and stakeholder communication skills; ability to lead through influence.